Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shawn Seiler

El Cajon,CA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

19
19
years of professional experience

Work History

General Manager

OTRB Tocaya Organica / Tender Greens
04.2022 - 01.2025
  • Manage inventory, ordering and pars for both restaurant and bar.
  • Implemented strategies to increase sales and profitability.
  • Manage budget implementations, employee reviews, training, and schedules
  • Monitor financial performance, set budgets and control expenses to provide financial stability and long-term organizational growth.
  • Maximize efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations.
  • Effectively built customer and employee loyalty and increasing social scores.
  • Mentor junior level managers into senior level management position by providing tools to succeed.

Assistant General Manager

BJ’S Restaurant
07.2009 - 04.2022
  • Maintained bar and restaurant inventory and ordering, following proper pars
  • Motivated, trained, and disciplined employees to maximize performance and improve customer service.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored junior managers to assist in their growth within the company.
  • Developed a full staff as part of the new restaurant opening team, teaching proper procedures and service execution.

General Manager

Daily Grill
04.2006 - 08.2009
  • Managed budget implementations, employee reviews, training, and schedules
  • Managed a diverse team, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with guests, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.

Education

Skills

  • Leadership
  • Manage Budgets
  • Financial Forecasting
  • Labor Cost Controls
  • Cost Management
  • Food Preparation and Safety
  • Verbal and Written Communication
  • Profit and Loss Accountability
  • Risk Management
  • Team Training
  • Judgment and Decision-Making

Languages

Sign language
Limited Working
Spanish
Limited Working

Timeline

General Manager

OTRB Tocaya Organica / Tender Greens
04.2022 - 01.2025

Assistant General Manager

BJ’S Restaurant
07.2009 - 04.2022

General Manager

Daily Grill
04.2006 - 08.2009
Shawn Seiler