Shawn Shive
Columbia ,SC
Summary
Dynamic HVAC professional with extensive experience at Blythewood Heating and Air, excelling in equipment installation and customer service. Proven track record in diagnosing system faults and enhancing operational efficiency. Skilled in power tools operation and committed to worksite safety, consistently achieving high customer satisfaction through effective communication and tailored solutions.
Overview
25
25
years of professional experience
1
1
Certification
Work History
HVAC Installation Technician
Blythewood Heating and Air
Columbia, SC
10.2024 - 11.2025
- Installed heating and cooling systems according to manufacturer specifications.
- Diagnosed equipment malfunctions and performed necessary repairs.
- Collaborated with team members to complete installations within established timelines.
- Maintained accurate records of installations and service calls for quality assurance.
- Managed inventory of tools and materials required for installation tasks.
- Educated customers on system operation and maintenance best practices.
- Assisted in training new technicians on installation procedures and safety protocols.
President/Owner
Absolute Comfort Heating and Air Conditioning
Charlotte, NC
03.2012 - 10.2024
- Led strategic initiatives to enhance operational efficiency and customer satisfaction.
- Developed comprehensive business plans to drive growth and market expansion.
- Fostered a culture of continuous improvement through employee training and development programs.
- Established key partnerships with suppliers to optimize inventory management and cost reduction.
- Directed marketing strategies that increased brand visibility and customer engagement in competitive markets.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Comfort Advisor/ Technician/ Installer
Service Experts of Charlotte
Charlotte, NC
05.2007 - 03.2012
- Provided expert guidance on HVAC systems to enhance customer comfort and satisfaction.
- Conducted comprehensive needs assessments to recommend tailored heating and cooling solutions.
- Educated clients on energy-efficient practices and products to optimize home performance.
- Developed strong client relationships through proactive communication and follow-up services.
- Improved sales performance by conducting thorough home energy assessments and recommending appropriate products.
HVAC Installation Technician
Air Tech Systems
Herndon, VA
04.2001 - 05.2007
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Installed and configured new equipment and systems according to company standards.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
Education
High School Diploma -
Warrior Run High School
Turbotville, PASkills
- Equipment installation
- Power tools operation
- Worksite safety
- Customer service
Certification
HVAC Mechanical Contractor License for SC
Timeline
HVAC Installation Technician
Blythewood Heating and Air
10.2024 - 11.2025
President/Owner
Absolute Comfort Heating and Air Conditioning
03.2012 - 10.2024
Comfort Advisor/ Technician/ Installer
Service Experts of Charlotte
05.2007 - 03.2012
HVAC Installation Technician
Air Tech Systems
04.2001 - 05.2007
High School Diploma -
Warrior Run High School