Shawn Smith
Brooklyn
Summary
Persuasive Door-to-Door Sales Representative known for high productivity and efficiency in task completion. Possess specialized skills in customer acquisition, product demonstration, and negotiation that enhance sales outcomes. Excel in communication, resilience, and adaptability, leveraging these soft skills to connect with diverse clients and exceed sales targets. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Door-to-Door Sales Representative
Verizon Ventures
Brooklyn
08.2024 - 09.2024
- Analyzed areas to target prospective clients and enhance door-to-door selling efforts.
- Collaborated with store managers to achieve sales targets.
- Conducted research to determine top prospective clients and continually cultivated sales pipeline.
Cashier/Custodian/Cook/Food Prep
Dippin Dots Ice Cream & Popcorn
Brooklyn
07.2022 - 07.2024
- Assisted in food prep and other kitchen duties as needed
- Followed company policies and procedures to maintain security and integrity of customer data
- Greeted customers in a friendly and professional manner
- Performed cashier duties in a high-volume retail environment, processing up to X transactions per shift
- Utilized up-selling and cross-selling techniques to increase revenue
- Processed credit card and online payments securely and efficiently
- Operated a POS system to process payments, refunds, and exchanges
- Managed customer complaints in a professional and courteous manner, ensuring a high level of customer service
School Custodian
Summer Youth Employment Program
Brooklyn
07.2021 - 08.2021
- Transported furniture, equipment and supplies manually.
- Completed routine maintenance checks, notifying management of needed repairs.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Reported any unsafe conditions found within the facility to appropriate personnel.
- Mixed water and detergents or acids to prepare cleaning solutions.
Education
Associate Degree in Nursing - Nursing
New York City College of Technology
Brooklyn, NY05-2026
High School Diploma -
KIPP NYC College Prep
The Bronx, NY06-2024
Skills
- Problem-solving creativity
- Strategic decision making
- Proficient in managing multiple tasks
- Effective team collaboration
- Collaborative leadership
- Agile in dynamic environments
- Efficient at grasping new concepts
- Effective team player
- Strong written communication
- Customer relations
- Interpersonal communication skills
- GPS usage
- Goal oriented
- Cross-selling
- Professionalism
- Professional demeanor
Certification
- Qualifying Certificate In Food Protection - issued date (10/2022)
References
References available upon request.
Timeline
Door-to-Door Sales Representative
Verizon Ventures
08.2024 - 09.2024
Cashier/Custodian/Cook/Food Prep
Dippin Dots Ice Cream & Popcorn
07.2022 - 07.2024
School Custodian
Summer Youth Employment Program
07.2021 - 08.2021
Associate Degree in Nursing - Nursing
New York City College of Technology
High School Diploma -
KIPP NYC College Prep
Similar Profiles
Stephen Joseph BasenerStephen Joseph Basener
Sales Specialist at Verizon Wireless BJ’s Wholesale, Verizon WirelessSales Specialist at Verizon Wireless BJ’s Wholesale, Verizon Wireless
Hemal ShahHemal Shah
Project Manager at Pratham Ventures in collaboration with Syncoro VenturesProject Manager at Pratham Ventures in collaboration with Syncoro Ventures
Ege AğcaEge Ağca
Venture Capital Associate at twozero Ventures - Techone VC - Logo VenturesVenture Capital Associate at twozero Ventures - Techone VC - Logo Ventures
Anvar PrimovAnvar Primov
Java Backend Engineer / Developer at Cambridge Unit SamarkandJava Backend Engineer / Developer at Cambridge Unit Samarkand
Jillian BradleyJillian Bradley
Drama Teaching Specialist at Binghamton Jewish Community CenterDrama Teaching Specialist at Binghamton Jewish Community Center