Shawn Stern
Sandy Creek
Summary
Highly skilled hvac technician with a great deal of service experience with residential, commercial, Industrial and VRF equipment.
Manage multiple service techs.
Overview
23
23
years of professional experience
Work History
Area Service Manager
Mitsubishi Electric Trane HVAC
Southborough, MA
11.2024 - Current
- Led service DSG's and contractors to enhance customer satisfaction and operational efficiency.
- Developed training programs for technicians, improving skillsets and service delivery standards.
- Coordinated with sales teams to align service offerings with client needs and market trends.
HVAC Service Technician
Trane Technologies
E. Syracuse, NY
11.2016 - Current
- Service and startup of commercial and industrial heating and air conditioning. Trane/Mitsubishi VRF Trained. Syracuse service Mitsubishi Lead Technician. Salesforce Team Trainer/Leader.
HVAC Service Technician
Air Temp
Syracuse, NY
03.2014 - 11.2023
- Install, service and maintain a wide variety of commercial and industrial heating and air conditioning equipment.
HVAC Service Technician
Accurate Refrigeration
Syracuse, NY
08.2003 - 03.2014
- Serviced, installed and maintained commercial and industrial refrigeration, heating and air conditioning equipment.
Education
Certificate program - Heating, Ventilation, and Air Conditioning
OCM Boces
Liverpool, NY01-1995
Skills
- Very strong Mechanical skills
- Excellent communication skills
- Customer service oriented
- Very organized
- Goal oriented
Timeline
Area Service Manager
Mitsubishi Electric Trane HVAC
11.2024 - Current
HVAC Service Technician
Trane Technologies
11.2016 - Current
HVAC Service Technician
Air Temp
03.2014 - 11.2023
HVAC Service Technician
Accurate Refrigeration
08.2003 - 03.2014
Certificate program - Heating, Ventilation, and Air Conditioning
OCM Boces