Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Work Preference
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Shawn Stotler

Hull,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Associate

Amazon
10.2022 - Current
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
  • Utilized customer feedback to improve product offerings.
  • Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Assistant Store Manager

Oreilly Auto Parts
07.2018 - 09.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Plumbing Apprentice

Broken PipeWrench Plumbing
01.2017 - 06.2018
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from the lead plumber.
  • Removed old sinks, toilets, and pipes in preparation for the installation of new fixtures.
  • Tested for leaks in new and repaired systems to verify functional and safe working conditions.
  • Safely handled tools and equipment in large-scale projects.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.
  • Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
  • Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.

Assistant Store Manager

Family Dollar
06.2015 - 01.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Education

Associate of Applied Science - Diagnostic Medical Sonography

Gwinnett Technical College
Lawrenceville, GA
07.2026

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Customer interaction
  • Workplace Safety
  • Cash Handling
  • New Hire Training
  • Product Merchandising
  • Friendly and Helpful
  • Honest and Dependable

Timeline

Associate

Amazon
10.2022 - Current

Assistant Store Manager

Oreilly Auto Parts
07.2018 - 09.2022

Plumbing Apprentice

Broken PipeWrench Plumbing
01.2017 - 06.2018

Assistant Store Manager

Family Dollar
06.2015 - 01.2017

Associate of Applied Science - Diagnostic Medical Sonography

Gwinnett Technical College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeInternship

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementHealthcare benefits401k matchPaid time offPersonal development programs

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Shawn Stotler