Summary
Overview
Work History
Education
Skills
Military Service
Certification
Timeline
Generic

Shawn Strimpfel

MIDDLETOWN,OH

Summary

Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr Telecom Field Tech

Worldwide TechServices
North Billerica, MA
07.2015 - 08.2024
  • Performed onsite installation of new systems including cabling and configuration of devices.
  • Collaborated with vendors to resolve compatibility issues between hardware components.
  • Provided training for customers on basic system operations and usage.
  • Responded quickly to emergency situations involving network outages or other critical issues.
  • Installed, set up and repaired devices and system components.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
  • Provides customer support for designated equipment
  • Repair of satellite and multiple transport systems; DSL, cable, T1 lines or wireless transport
  • Installation of transport systems; DSL, cable, T1 lines or wireless transport

Project Coordinator III

Contingent
West Chester, OH
07.2012 - 07.2015
  • Analyzed data related to projects to identify areas for improvement or optimization opportunities.
  • Securing and maintaining project schedule lists and cost limits for scheduling certified installers for site service.
  • Receive, manipulate, reconcile and maintain project schedules ensuring the accuracy of the documentation and work schedules
  • Assist in the certified installer selection process and certified installer administration
  • Rewritten documentation for a Client for Network installs and various other scopes of work
  • Provides technical support to certified installers as needed
  • Provides after-hour support for Paycor and Onestream

Aircraft Deicer

IDS
Florence, KY
10.2011 - 04.2012
  • Monitored aircraft wings for any signs of icing or freezing rain accumulation prior to take-off or landing.
  • Maintained deicing equipment in proper working condition.
  • Performed pre-flight inspections on deicing truck, fluid supply system, and other related equipment.
  • Operated mobile deicing systems to spray heated glycol solution onto aircraft surfaces.

Education

Associate of Applied Science - Computer Networking Systems

ITT Technical Institute - Norwood
Norwood, OH
03-2012

Skills

  • Professionalism
  • Safety practices
  • Multitasking
  • Educating customers
  • Troubleshooting and diagnosis
  • Configuring devices
  • Attention to Detail
  • Equipment Installation
  • Network configuration
  • Schematic Interpretation
  • Writing reports
  • Antenna equipment

Military Service

US Air Force, Holloman Air Force Base, New Mexico

Ground Radio Communications Specialist Training

Certification

  • API WorkSafe Safety Training
  • Aerial/Scissor Lift Operator
  • Previous OTR Truck Driver

Timeline

Sr Telecom Field Tech

Worldwide TechServices
07.2015 - 08.2024

Project Coordinator III

Contingent
07.2012 - 07.2015

Aircraft Deicer

IDS
10.2011 - 04.2012

Associate of Applied Science - Computer Networking Systems

ITT Technical Institute - Norwood

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Shawn Strimpfel