Shawn Swanberg
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 22 year industry history.
Overview
34
34
years of professional experience
Work History
Correctional Officer
Illinois Department Of Corrections
11.2000 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Supervised inmates during meals, recreation and other activities and on work details.
- Transported inmates to and from court hearings, medical appointments and other locations.
Lieutenant
Wackenhut Security
03.1999 - 11.2000
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Screened vendors and contractors before granting access to restricted areas within the Office.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports of all security breaches and investigations.
- Issued access cards to authorized personnel to monitor access points.
- Supervised the Officers under my Command.
Security Sergeant
Wackenhut Security
06.1998 - 03.1999
- Responded to emergencies such as building alarms, accidents and criminal concerns.
- Provided backup to security officers to maintain coverage.
- Prepared reports outlining daily activities and specific incidents.
- Trained and supervised new security professionals to maximize performance and understanding of protocols.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
Security Corporal
Wackenhut Security
01.1998 - 06.1998
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer
Wackenhut Security
04.1996 - 01.1998
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Store Manager
Long John Silvers
05.1995 - 02.1996
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic.
- Took care of making deposits to the bank.
Assistant Store Manager
Long John Silver's
04.1994 - 05.1995
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Monitored daily cash discrepancies, inventory shrinkage.
- Performed and maintained a Daily Inventory.
Crew Chief
Long John Silvers
12.1993 - 04.1994
- Assisted with Training new staff.
- Opened and Closed the store when needed.
- Worked as a cook or cashier when needed.
- I performed inventory as needed.
- Unloaded the truck for food shipments.
Cook
Long John Silvers
03.1993 - 12.1993
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained food safety and sanitation standards.
Lawn Mower
Self-employed
05.1989 - 10.1991
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Adjusted mower height and speed settings to accommodate different types of terrain.
- Performed minor repairs on mower and other lawn care equipment to maintain working order.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Education
High School Diploma -
Chenoa High School
Chenoa, IL05.1994
No Degree - Building Trades
Livingston Area Vocational Center
Pontiac, IL05.1994
Skills
- Restraint Techniques
- Ethical Standards of Conduct
- Armory and Key Control
- Search and Seizure Procedures
- Safety and Security Enforcement
- Safety and Security
- Firearm Operations
- Inmate Accountability
- Offender Counts
- Occupational Hazards and Safety Precautions
Timeline
Correctional Officer
Illinois Department Of Corrections
11.2000 - Current
Lieutenant
Wackenhut Security
03.1999 - 11.2000
Security Sergeant
Wackenhut Security
06.1998 - 03.1999
Security Corporal
Wackenhut Security
01.1998 - 06.1998
Security Officer
Wackenhut Security
04.1996 - 01.1998
Store Manager
Long John Silvers
05.1995 - 02.1996
Assistant Store Manager
Long John Silver's
04.1994 - 05.1995
Crew Chief
Long John Silvers
12.1993 - 04.1994
Cook
Long John Silvers
03.1993 - 12.1993
Lawn Mower
Self-employed
05.1989 - 10.1991
High School Diploma -
Chenoa High School
No Degree - Building Trades
Livingston Area Vocational Center
Similar Profiles
SCOTT HARDYSCOTT HARDY
Correctional Officer at Illinois Department Of CorrectionsCorrectional Officer at Illinois Department Of Corrections
Lucas A. SmithLucas A. Smith
Correctional Officer at Illinois Department Of CorrectionsCorrectional Officer at Illinois Department Of Corrections
Edward ViltEdward Vilt
Correctional Lieutenant at Illinois Department Of CorrectionsCorrectional Lieutenant at Illinois Department Of Corrections
Jonathan WilleJonathan Wille
Correctional Officer at Illinois Department Of CorrectionsCorrectional Officer at Illinois Department Of Corrections
ANDREW LUPERCIOANDREW LUPERCIO
Correctional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional CenterCorrectional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional Center