Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shawn Szarmach

Winter Springs,FL

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

10
10
years of professional experience

Work History

Transport Lead

AdventHealth
12.2023 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • sign tasks to patient transporters, monitor performance, provide feedback, and address any concerns related to patient transport.
  • Monitor patient transport operations to ensure compliance with safety protocols, proper use of equipment, and adherence to HIPAA regulations.

Patient Transport Driver

Advent Health
11.2023 - Current
  • Patients arrive at destination within desired time frame or as scheduled
  • Maintains knowledge of service area and frequently visited locations
  • Informs dispatcher of unscheduled changes
  • Service log is completed daily for maintenance inspections
  • Completion of transport form, all transports reflect proper documentation
  • Requests payment for service appropriately
  • Manages workload on a daily basis and meets productivity standards
  • Assures safety and comfort of patients with client assessment for proper mode of transport
  • Transfers patients in compliance with best practice
  • Operates required equipment safely in order to facilitate transport
  • Ensuring driver handbook has been read and is present in van at all times
  • Provides call rotation
  • Dispatching and scheduling trips as necessary; receives phone call, patient data is gathered and transport information is entered in computer

Patient Transporter

AdventHealth
08.2023 - Current
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
  • Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Supported medical staff during patient examinations in accordance with company policy.
  • Followed sanitary and safety regulations to properly collect and dispose of medical waste.
  • Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Helped patients complete activities of daily living.
  • Aided patients with wound and pressure sore care, alleviating pain and stress.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Collaborated with other medical staff to achieve high level of patient safety and care.
  • Cleaned, sanitized and moved hospital equipment.
  • Helped other staff with patient transfers by moving patients between departments.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.

Sales and Service Expert

24 Hour Fitness
01.2023 - 07.2024
  • Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs
  • Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals
  • Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools
  • Consistently achieves or exceed personal and team sales goals
  • 40%
  • Responsible for effectively setting appointments for all leads and potential new business opportunities
  • Manages and follows up on leads/new business by using a Lead Management System
  • Provides a clean, friendly, well-maintained club to members and guests

Sales and Service Associate

24 Hour Fitness
01.2021 - 01.2023
  • Create and maintain relationships with guests and members by listening to their individual needs and offering services tailored to meet those needs
  • Help all guests and members with enrollment options and check-in processes, with member satisfaction always foremost in mind
  • Continuously check in on the club floor and locker rooms to help ensure a clean and safe environment
  • Tour guests around the club and describe equipment, services and amenities
  • Talking to members and guests about their goals within fitness and giving information on how they can reach those goals
  • Communicate membership and fitness offers in a clear manor to guests and members
  • Manager on duty multiple times taking more responsibilities

After School Director

Discover After School
01.2021 - 01.2022
  • Provide excellent service to all students, families, co-workers, and school administration
  • Maintain accurate records pertaining to licensing requirements, staff/child health and safety
  • Supervises/schedules staff to ensure adequate supervision of children and effective implementation of scheduled activities
  • Meet the physical, emotional and educational needs of the children in their care
  • Work in a team environment, build and maintain healthy, cooperative relationships
  • Communicate positively and effectively
  • Adhere to all policies and procedures both organizationally and departmentally
  • Model positive behavior and educate children in a manner which contributes to mature and responsible behavior
  • Complete all Discover After School and governmentally required training in the required time-frame
  • Implement the curriculum and schedule provided on a daily basis and provide feedback to such on a weekly basis

Host

Mill River Country Club
01.2015 - 01.2020
  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce Waiter/Waitress’s name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g
  • Children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed

Online Grocery Associate

Walmart
01.2022 - 01.2023
  • Provide customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment
  • Maintain merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; inspecting merchandise to ensure a fresh and clean presentation, and securing fragile and high-shrink merchandise
  • Help generate new business and associated revenue by actively promoting department services and offerings to customers; responding to customer inquiries and requests; helping customers register for department services; and soliciting feedback from customers about their online shopping experience
  • Receive and stock merchandise throughout the facility and organizes and maintains area by following company safety, cleaning, and operating procedures; utilizing equipment appropriately; setting up displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation
  • Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise
  • Comply with all company procedures and perform other duties as assigned

Education

High School -

Bunnell High School At Connecticut
Stratford, CT
12.2017

Skills

  • Excellent Customer Service
  • Energy to work long hours
  • Working with others
  • Attention to Details
  • Comfortable with all physical demands necessary
  • Communication Skills
  • Computer Skills
  • Quick learner on all computer programs
  • Proactive to all daily tasks
  • Active listening skills
  • Leadership skills
  • Problem-solving skills
  • PPE compliance
  • Attention to detail
  • Time management
  • Analytical
  • Teamwork and collaboration
  • Interpersonal communication
  • Flexible and adaptable
  • Multitasking
  • Collaboration
  • First Aid/CPR

Languages

English
Full Professional

Timeline

Transport Lead

AdventHealth
12.2023 - Current

Patient Transport Driver

Advent Health
11.2023 - Current

Patient Transporter

AdventHealth
08.2023 - Current

Sales and Service Expert

24 Hour Fitness
01.2023 - 07.2024

Online Grocery Associate

Walmart
01.2022 - 01.2023

Sales and Service Associate

24 Hour Fitness
01.2021 - 01.2023

After School Director

Discover After School
01.2021 - 01.2022

Host

Mill River Country Club
01.2015 - 01.2020

High School -

Bunnell High School At Connecticut

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Shawn Szarmach