Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Tatje

Palm City,FL

Summary

Detail-oriented Phlebotomist/PCT with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Compassionate and diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

26
26
years of professional experience

Work History

Phlebotomist

Quest Diagnostics through TalentBurst
Palm City, FL
02.2024 - 11.2024
  • Prepared specimens for transport to external laboratories.
  • Processed samples accurately and efficiently.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Performed quality control tests on collected specimens.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Documented patient information into electronic medical records system.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained accurate records of collected specimens and test results.
  • Educated patients on proper blood draw techniques.
  • Maintained a clean, safe, and organized work environment.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided assistance to clinical staff during patient visits.
  • Provided excellent customer service while interacting with patients.
  • Followed all safety protocols when handling hazardous materials.
  • Verified patient information prior to specimen collection.
  • Responded quickly and effectively to emergency situations.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Handled special collection procedures, including therapeutic phlebotomy and drug testing.
  • Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Educated patients on specimen collection procedures and post-draw care.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Participated in continuing education to stay current with phlebotomy practices.
  • Verified collection orders and communicated discrepancies to nurses.
  • Prepared and packaged specimens for courier transport.
  • Conducted quality control checks to ensure the accuracy of test results.
  • Entered patient information and test orders into computer systems accurately.
  • Identified patients using proper procedures prior to specimen collection.
  • Collaborated with laboratory personnel to resolve specimen issues.
  • Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
  • Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Scheduled appointments and managed patient flow to minimize wait times.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Conducted patient interviews and verified medical records to confirm test requisitions.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Input medical and insurance information into database for inclusion in patient records.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Assessed plasma collection machines for proper functionality.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Interacted with patients to gather and record data prior to blood draws.

Executive Sous Chef

Lady Ann's on Camden
Stuart, FL
10.1998 - 05.2023
  • Oversaw the daily cleaning of all cooking surfaces, utensils, and equipment according to health codes.
  • Identified areas for improvement within the kitchen team such as training requirements or workflow adjustments.
  • Resolved conflicts between kitchen staff members and provided guidance as needed.
  • Conducted regular staff meetings to discuss menu changes, operational updates, and customer feedback.
  • Developed daily production schedules for kitchen staff and monitored performance to ensure quality standards were met.
  • Supervised the preparation of meals to ensure consistency in taste, presentation, and portion size.
  • Cultivated relationships with vendors to secure cost-effective ingredients for recipes.
  • Maintained accurate records of invoices related to food purchases for accounting purposes.
  • Performed quality assurance checks on all finished products before they left the kitchen area.
  • Provided support during high volume periods such as holidays or special events by managing extra help scheduling.
  • Managed multiple projects simultaneously while ensuring deadlines were met in a timely manner.
  • Ensured compliance with local health department regulations by performing routine inspections.
  • Developed creative dishes that showcased seasonal ingredients while adhering to company standards.
  • Assisted Executive Chef in creating new recipes while maintaining traditional favorites.
  • Ordered food supplies, maintained inventory, and managed budgeting of resources.
  • Implemented strategies to reduce waste and improve efficiency in the kitchen operations.
  • Coordinated catering events from start to finish including menu selection, staffing needs, equipment rentals.
  • Monitored food costs on a weekly basis to maintain target profit margins.
  • Trained new employees in food safety and sanitation regulations.
  • Evaluated employee performance through monthly reviews and established corrective action plans when necessary.
  • Created cost-effective menus that increased customer satisfaction and profitability.
  • Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
  • Created recipes, incorporating various techniques, to build flavor and unique visual appeal.
  • Monitored meals served for temperature and visual appeal.
  • Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
  • Provided effective orientation and training to each new associate and developed ongoing training programs.
  • Managed ordering, inventory levels, receiving, invoice settling, and equipment maintenance.
  • Focused on customer satisfaction, creating delicious cuisine to impress diners.
  • Implemented and maintained excellent service to achieve guest satisfaction.
  • Planned and prepared food product orders to maintain appropriate stock levels.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Supervised dramatic changes to kitchens, adhered to health department standards and handled customer requests for healthier food options.
  • Performed financial analysis and recommended effective methods to cut costs.
  • Monitored quality, presentation and quantities of plated food across line.
  • Coordinated and executed menu planning, recipe development and daily restaurant operations.
  • Managed kitchen staff team and assigned tasks for various stages of food production.
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
  • Utilized local, fresh food products to support local economies and showcase community support.
  • Trained kitchen workers on culinary techniques.
  • Streamlined kitchen processes to shorten wait times and serve additional guests.
  • Suggested and prepared promotional dishes according to ingredient availability and customer preferences.
  • Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Distributed food to service staff for prompt delivery to customers.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Trained and supervised line cooks to develop new skills and improve team performance.
  • Determined schedules and staff requirements necessary to prepare and plate food.
  • Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
  • Checked quality of food products to meet high standards.
  • Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
  • Supervised food preparation staff to deliver high-quality results.
  • Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
  • Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.

Patient Care Technician

Martin Memorial North Hospital
Stuart, FL
10.2009 - 04.2010
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Provided emotional support for patients and families during difficult times.
  • Participated in quality improvement activities within the department.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Helped create a safe environment by following infection control policies.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.
  • Explained treatment procedures to patients and their families.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Assisted with patient admissions, discharges and transfers.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Restocked unit frequently with necessary medical supplies.
  • Kept instruments and equipment clean and sanitized.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Responded to bell or light signal calls to assist patients with needs.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens from patients for laboratory testing purposes.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.

Education

High School Diploma -

Online
Illinois
06-1997

Skills

  • Paperwork Processing
  • Data Entry
  • Donor screening
  • Specimen Preparation
  • Blood collection
  • Venipuncture
  • Patient Care
  • HIPAA Compliance
  • Diagnostic Testing
  • Infection Control
  • Communication abilities
  • Hemoglobin Testing
  • Specimen handling
  • Quality Control
  • Medical Records Management
  • Sanitation and sterilization
  • Medical terminology knowledge
  • Medical Records Review
  • HIPAA
  • Patient support
  • Order of draw
  • Blood collection techniques
  • Blood culture collection
  • Sample storage
  • Adaptable approach
  • Syringe method
  • Geriatric phlebotomy
  • Butterfly needle technique
  • Customer Service
  • Blood Culturing
  • Patient Monitoring
  • Instrument Sterilization
  • Glucose Screening
  • Butterfly Venipuncture
  • Lab Reporting
  • Sample Collection
  • Biohazard Policy Compliance
  • Interpersonal Skills
  • Patient Relations
  • Standardized Testing
  • Scheduling Software
  • Adaptability
  • Written Communication
  • Professionalism
  • Organizational Skills
  • Phlebotomy Technician
  • Relationship Building
  • Staff Collaboration
  • Excellent Communication
  • Adaptability and Flexibility
  • Interval Testing
  • Specimen Collection
  • Problem-solving abilities
  • Sample Processing

Timeline

Phlebotomist

Quest Diagnostics through TalentBurst
02.2024 - 11.2024

Patient Care Technician

Martin Memorial North Hospital
10.2009 - 04.2010

Executive Sous Chef

Lady Ann's on Camden
10.1998 - 05.2023

High School Diploma -

Online

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Shawn Tatje