Summary
Overview
Work History
Education
Skills
References
Timeline
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Shawn Tazewell

Raleigh,NC

Summary

Dynamic recent graduate with a Bachelor's degree in Agriculture Education, offering a versatile skill set tailored to various roles within the agriculture industry. Demonstrated expertise in agricultural practices, teaching methodologies, and sustainable farming techniques. Proficient in fostering inclusive learning environments and adapting curriculum to meet diverse educational needs. Skilled in leveraging technology and innovative approaches to optimize agricultural productivity and sustainability. Excellent communication and interpersonal skills facilitate effective collaboration with stakeholders from diverse backgrounds. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Operations Manager

Amazon
01.2023 - Current
  • Oversees day-to-day operations at an Amazon fulfillment center, ensuring efficiency and meeting performance targets
  • Manages inventory, lead a diverse team, and optimizes operational procedures for productivity and safety
  • Collaborates cross-functionally to resolve challenges and implement improvements
  • Conducts performance evaluations, provided coaching, and ensured compliance with policies
  • Utilizes data analysis to monitor key performance indicators and control costs effectively
  • Maintained a safe work environment and enforced workplace safety standards
  • Ensures compliance with company policies, procedures, and regulatory requirements
  • Collaborates with cross-functional teams to develop and implement strategies to meet business objectives and customer requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.

Business Development Representative

North State Consulting
01.2021 - 01.2022
  • Generated new business opportunities through proactive prospecting and lead generation activities, resulting in a significant increase in sales pipeline
  • Conducted targeted outreach campaigns via phone, email, and social media to engage with potential clients and schedule qualified sales meetings
  • Developed and maintained relationships with key decision-makers and influencers, nurturing leads through the sales process and overcoming objections to close deals
  • Collaborated with sales and marketing teams to develop targeted messaging, content, and collateral to support lead generation efforts and drive conversions
  • Utilized CRM systems to track and manage sales activities, prioritize leads, and provide regular reporting on sales performance and pipeline metrics
  • Participated in sales training programs and professional development opportunities to enhance sales skills, product knowledge, and industry expertise.
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
  • Formulated detailed account plans outlining objectives, timelines, and KPIs for successful client management.

Medicare Advocate

United Health Care
03.2020 - 06.2021
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Made referrals to appropriate services, following up to confirm patients received access to required care.
  • Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.

Education

Bachelor of Science - Agricultural Education

North Carolina A&T State University
Greensboro
12.2023

High School Diploma -

Smyrna High School
Smyrna, DE
05.2016

Skills

  • Risk Management
  • Operations Management
  • Data Analysis & Decision Making
  • Cross-Functional Collaboration
  • Team Leadership and Development
  • Customer Focus
  • Sales Process Management
  • Strategic Planning
  • Relationship Building
  • Prospecting and Lead Generation
  • Development
  • Sales Communication
  • Problem-Solving
  • Team Leadership
  • Customer Service
  • Operations Monitoring

References

References are available upon request

Timeline

Operations Manager

Amazon
01.2023 - Current

Business Development Representative

North State Consulting
01.2021 - 01.2022

Medicare Advocate

United Health Care
03.2020 - 06.2021

Bachelor of Science - Agricultural Education

North Carolina A&T State University

High School Diploma -

Smyrna High School

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Shawn Tazewell