Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Threadgill

Yukon,OK

Summary

Accomplished Manager of Operations at Hockaday Hardware Store and Construction, adept in logistics management and fostering customer relationships. Streamlined operations, achieving significant cost reductions and enhancing customer satisfaction. Demonstrated leadership in staff management and inventory control, driving business development and operational excellence. Seasoned Operations Manager and talented leader with 40 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

31
31
years of professional experience

Work History

Manager of Operations

Hockaday Hardware Store and Construction
01.2017 - 03.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.

Water Well Technician and Construction Foreman

Hockaday Water Well Service and Construction
01.2010 - 01.2017
  • Optimized workflow by coordinating with other technicians for smooth project transitions between different phases of production or repair.
  • Troubleshot complex issues related to water wells, offering solutions that minimized disruptions in service for clients.
  • Demonstrated commitment to ongoing professional development by attending relevant workshops and obtaining additional certifications within the field of water well systems.
  • Adhered to strict safety protocols while working on-site, minimizing accidents and injuries among team members.
  • Enhanced client satisfaction by providing timely and efficient services for water well installations and repairs.
  • Served as a mentor to new technicians joining the team; provided guidance on best practices while fostering a collaborative work environment.
  • Regularly communicated with clients regarding project progress, addressing concerns promptly to maintain positive relationships.

Construction Foreman

Threadgill Construction
01.2000 - 01.2010
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
  • Verified and submitted team timesheets.
  • Consistently met deadlines under pressure through diligent time management abilities.
  • Contributed to the successful completion of complex projects with effective problem-solving skills in challenging situations.
  • Exceeded client expectations through exceptional attention to detail in all aspects of construction projects from planning to execution stages.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Increased team productivity by managing personnel assignments according to individual skill sets and expertise levels.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Enhanced project efficiency by delegating tasks and supervising construction crew members.
  • Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.

Cabin Supervisor

The Carpenters Shop
01.1990 - 05.1999
  • Improved cabin safety by implementing comprehensive training programs for crew members.
  • Enhanced passenger satisfaction by addressing concerns and providing timely solutions.
  • Mentored new cabin crew hires, providing guidance on company policies and procedures as well as hands-on training.
  • Coordinated with pilots and ground staff, ensuring smooth operations during flights.
  • Contributed creative input during design meetings to help achieve unique aesthetics for each project.
  • Participated in ongoing training programs to remain up-to-date on industry trends and advancements in woodworking technology.
  • Streamlined assembly process by creating accurate cut lists and detailed project plans.
  • Ensured alignment with client specifications by conducting thorough pre-installation site visits when required.
  • Assisted clients in selecting appropriate materials, hardware, and finishes for their desired outcomes.
  • Cultivated a strong reputation for excellence within the industry, attracting repeat business from satisfied customers.
  • Utilized CAD software to create detailed drawings of custom cabinetry.
  • Provided accurate project estimates and pricing to facilitate proper budgeting and project planning.
  • Developed comprehensive estimates for clients based on material costs, labor hours, and project complexity.

Education

High School Diploma -

Thomas High School
Thomas, OK
05.1982

Skills

  • Logistics Management
  • Decision-Making
  • Customer Service
  • Staff Management
  • Inventory Control
  • Business Development
  • Contract Administration
  • Cost Reduction
  • Planning and Implementation
  • Sales Presentations
  • Customer Relationship Management
  • Complex problems analysis

Timeline

Manager of Operations

Hockaday Hardware Store and Construction
01.2017 - 03.2021

Water Well Technician and Construction Foreman

Hockaday Water Well Service and Construction
01.2010 - 01.2017

Construction Foreman

Threadgill Construction
01.2000 - 01.2010

Cabin Supervisor

The Carpenters Shop
01.1990 - 05.1999

High School Diploma -

Thomas High School

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Shawn Threadgill