Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shawn Torres

Bronx,NY

Summary

Experienced and versatile professional with over 10 years in warehouse operations and 6+ years in customer service. Proven ability to manage logistics, maintain accurate inventory, and operate machinery in fast-paced environments. Equally comfortable leading warehouse activities or assisting travelers in high-traffic airport retail. Currently exploring the best long-term fit between customer service and warehouse management.

Diligent Desired Position with solid background in catering kitchen prep. Known for efficiently supporting chefs and contributing to seamless kitchen operations. Demonstrated ability to maintain high standards of cleanliness and organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Catering Assistance

Royaltie Staffing
San Diego, CA
05.2025 - Current

Achieved seamless food preparation for events, enhancing guest satisfaction. Streamlined dishwashing procedures, contributing to operational efficiency. Facilitated effective event setups, resulting in successful gatherings.

  • Provided exceptional administrative support during events, including setup, registration assistance, and on-site coordination.
  • Operated kitchen equipment, ensuring proper usage and maintenance for optimal performance.
  • Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
  • Streamlined catering processes for improved efficiency, resulting in timely service at all weddings.
  • Performed routine maintenance on dishwashing equipment for optimal performance and longevity.
  • Washed utensils, cookware, dishes and trays.
  • Streamlined food production processes through effective communication with chefs, servers, and dishwashers.

Customer Service Associate

Hudson News – O’Hare International Airport
San Jose, CA
07.2024 - 03.2025
  • Managed daily operations of an airport retail store
  • Processed deliveries and maintained inventory
  • Promoted new products and increased sales through upselling

Assembly Line Inspector

Toyota
Indianapolis, IN
10.2023 - 01.2024
  • Inspected automotive components for quality assurance
  • Handled data entry for production tracking
  • Performed minor manufacturing tasks
  • Maintained daily logs and inventory

Warehouse Associate

HEB
San Antonio, TX
01.2023 - 10.2023
  • Worked in both meat and frozen departments
  • Operated assembly lines and processing equipment
  • Packaged and processed deliveries
  • Conducted product testing and quality checks

Stock Associate

The RealReal
Edison, NJ
07.2022 - 10.2022
  • Performed inventory management and cycle counts
  • Maintained accurate stock levels
  • Entered data and maintained inventory systems

Education

Diploma - undefined

Harry S. Truman High School
Bronx, NY
06.2009

Skills

  • Packaging (2 years)
  • Warehouse operations (10 years)
  • Materials handling (5 years)
  • Forklift operation (1 year)
  • Pallet jack usage (4 years)
  • Courier experience (4 years)
  • Loading and unloading (5 years)
  • Machine operation (10 years)
  • Food preparation (4 years)
  • Assembly line work (2 years)
  • Customer service (6 years)
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Dishwasher operation
  • Proper sanitation
  • Chemical handling

Certification

  • Chemical Security – Valid: Jan 2025 to Jan 2028
  • ServSafe Food Handling – Valid: Jan 2025 to Jan 2028
  • Forklift Permit – Valid: Jan 2025 to Jan 2028
  • 8-Hour Security Certification – Valid: Jan 2025 to Jan 2028
  • CPR Certified – Valid: Jan 2025 to Jan 2028
  • Baton Permit – Valid: Jan 2025 to Jan 2028

Timeline

Catering Assistance

Royaltie Staffing
05.2025 - Current

Customer Service Associate

Hudson News – O’Hare International Airport
07.2024 - 03.2025

Assembly Line Inspector

Toyota
10.2023 - 01.2024

Warehouse Associate

HEB
01.2023 - 10.2023

Stock Associate

The RealReal
07.2022 - 10.2022

Diploma - undefined

Harry S. Truman High School
Shawn Torres