Summary

Overview

Work History

Education

Skills

Websites

Critical Competencies

Coach

Timeline

Shawn Vargas

Rancho Cucamonga,CA

Summary

Forward-thinking Operations leader with 9+ years of proven experience across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations and strategy.

Overview

years of professional experience

Work History

Business Execution Consultant - HR / Operations

Wells Fargo

Remote - Rancho Cucamonga, CA

05.2019 - Current

Center of Excellence Team: Responsible for mentoring, developing, and leading a team of 5 salary SharePoint experts.
Policy Owner: Successfully developed the necessary infrastructures, processes, and controls to facilitate implementations and sustainment for Policies.
Program Manager: Developed strategic plans, setting clear objectives and achievable milestones for the team.
Maintained database systems and SharePoint sites to track and analyze operational data.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Enhanced project visibility with regular status updates, leading to increased stakeholder engagement during Policy implementation.
Worked with subject matter experts to develop and implement mentoring/onboarding programs to promote better learner experiences.

Business Operations Analyst - Fraud Services Department

JPMorgan Chase & Co.

Tempe, AZ

02.2017 - 05.2019

Manager - Loss Approval Team: Responsible for coaching, developing, and leading a team of 16 Fraud Analyst.
Lean Program: Decreased quality errors by 19%, and increase global productivity within the department by 12% by implementing site-wide lean initiative.
Delivered group and one-on-one training sessions across 6 training topics for 220+ employees.
Initiated upgrade to procedure approval process, automating existing processes via SharePoint tools to expedite execution.
Lead to reaching departments goal to rewrite and standardize 500+ procedures.

Area Manager

Professional Self Storage Management

Phoenix, AZ

02.2015 - 02.2017

Oversaw the hiring process for the Phoenix division: screened resumes, interviewed candidates, administered appropriate assessments, completed reference checks, and made job offers.
Lead and managed 5 properties, supervising 25 employees.
Increased revenue by 7% within first year of hire by improving internal processes and developing new ones.

Section Chief - Sergeant (E-5)

United States Marine Corps

Oceanside, CA

06.2009 - 05.2015

Managed and mentored a team of 25+ employees, executing complex, global missions.
Develop and delivered professional in-classroom training program for 500+ front-line leaders, targeting ethical decision-making, leadership, morality and technical proficiencies.