Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawn Vaughn

Pensacola

Summary

Dynamic and compassionate Medical Assistant with extensive experience at Santa Rosa Medical Group, skilled in electronic medical records and HIPAA compliance. Proven ability to enhance clinic efficiency and patient satisfaction through effective communication and meticulous documentation. Adept at managing insurance authorizations and providing exceptional patient care across diverse medical conditions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant/Receptionist

Medical Center Clinic
06.2024 - Current
  • Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
  • Scheduled patient appointments, managing calendar efficiently to optimize clinic operations.
  • Processed patient intake forms, verifying accuracy for seamless data entry into electronic health record systems.
  • Maintained cleanliness and organization of examination rooms, contributing to efficient workflow and patient satisfaction.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Prepared examination rooms, maintaining cleanliness and readiness for patient visits.
  • Educated patients on medication usage and post-treatment care instructions to enhance compliance.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Lead Medical Assistant

Santa Rosa Medical Group
10.2017 - 06.2024
  • Assisted healthcare providers in patient examinations and procedures, ensuring a smooth workflow.
  • Managed patient intake processes, including scheduling appointments and maintaining medical records.
  • Administered medications and vaccinations as directed by physicians, adhering to safety protocols.
  • Educated patients on treatment plans and preventive care measures, enhancing patient understanding.
  • Trained new medical assistants on office protocols and best practices for patient interaction.
  • Utilized electronic health record systems for accurate documentation of patient information and updates.
  • Ensured compliance with HIPAA regulations while handling sensitive patient information securely.
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
  • Coordinated referrals to specialists and provided comprehensive support throughout the entire referral process for seamless patient care transitions.
  • Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Medical Assistant

Gastro Health
11.2015 - 10.2017
  • Coordinated scheduling of patient appointments, optimizing clinic operations and patient flow.
  • Managed electronic health records by updating patient information in accordance with privacy regulations.
  • Communicated effectively with patients to address inquiries and provide compassionate support during visits.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Answered multi-line phone system, directing calls and providing information to patients regarding services offered.
  • Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.

Education

Medical Assistant - Medical Assistant

Virginia College
Pensacola, FL
03-2015

Skills

  • Medical office procedures
  • HIPAA compliance
  • Proficient in electronic medical records
  • Experienced in medical terminology usage
  • Documentation
  • Telephone etiquette
  • Medical office administration
  • Vital sign monitoring
  • Immunization administration
  • Professionalism and ethics
  • Insurance authorizations
  • Laboratory specimen collection

Certification

  • RMA - Registered Medical Assistant

Timeline

Medical Assistant/Receptionist

Medical Center Clinic
06.2024 - Current

Lead Medical Assistant

Santa Rosa Medical Group
10.2017 - 06.2024

Medical Assistant

Gastro Health
11.2015 - 10.2017

Medical Assistant - Medical Assistant

Virginia College

Similar Profiles

CREATE PROFILE