PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

Shawn Wall

Fisher 59
Durant ,OK
9
years of professional experience

Hardworking and reliable focused on going above and beyond. Trained in offering top-notch abilities, experienced in working under all kinds of weather conditions. Motivated to continue to learn and grow.

Work History

Receptionist

5 Months
H&r Block | 01.2026 - Current
  • Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Utilized H&R Block software to process client documents accurately and securely.
  • Coordinated communication between clients and tax professionals to streamline workflow.
  • Maintained organized filing system for confidential client information and records management.
  • Assisted in optimizing office processes, improving overall operational efficiency.
  • Developed strong relationships with clients, fostering trust and repeat business through personalized service.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

None CDL Driver

5 Months
Fisher 59 | 01.2026 - Current
  • Operated non-CDL vehicles for timely delivery of goods to various locations.
  • Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
  • Assisted in loading and unloading materials, optimizing space and efficiency during transport.
  • Maintained accurate delivery logs, ensuring adherence to schedules and routes.

Plumber's Assistant

5 Months
Vernon’s Heating and Air and Plumbing | 08.2024 - 01.2025
  • Assisted in installation and repair of plumbing systems, ensuring adherence to safety protocols.
  • Collaborated with lead plumber to troubleshoot issues and implement effective solutions.
  • Conducted routine maintenance checks on plumbing equipment, enhancing operational efficiency.
  • Educated customers on proper usage and maintenance of plumbing fixtures and systems.
  • Maintained cleanliness and organization of work areas, promoting a safe working environment.
  • Supported team in managing inventory of tools and materials, streamlining workflow processes.

Automotive Lube Technician

4 Months
Mac Haik Dodge | 06.2020 - 10.2020
  • Communicated with service team such as service advisors and parts counter persons to expedite maintenance.
  • Inspected vehicle fluids, including brake fluid and engine oil before replacing low lubricants to manufacturer's recommended levels.
  • Maintained and summarized lubrication and service reports to identify underlying equipment faults.
  • Checked repairs visually to verify adequacy of leak fixes and normal seals.
  • Repaired and maintained vehicles by following repair orders efficiently and accurately.
  • Identified mechanical problems with vehicles using diagnostic equipment.
  • Wiped down, cleaned, and maintained all lubrication equipment daily.
  • Maintained required quantities of oil reserves, lubricants, and other supplies for typical customer levels.
  • Used special alignment equipment and wheel-balancing machinery to realign the wheels, frames and steering mechanism of different automobiles.

Journeyman Laborer

7 Months
Richard Son and Comp. | 05.2019 - 12.2019
  • Verified that all new installations met local and national building code standards.
  • Worked from blueprints, contract specifications, and drawings to complete work.
  • Reviewed blueprints and specifications to understand the specifics of each heating and cooling system to make accurate repairs.
  • Installed mechanical equipment and ductwork.
  • Kept and maintained clean work area in compliance with general conditions and safety program requirements.
  • Held safety meetings to ensure adherence to all established guidelines.

Air Conditioning Installer

6 Months
Lochridge Priest | 09.2018 - 03.2019
  • Verified that all new installations met local and national building code standards.
  • Worked from blueprints, contract specifications, and drawings to complete work.
  • Reviewed blueprints and specifications to understand the specifics of each heating and cooling system to make accurate repairs.
  • Installed mechanical equipment and ductwork.
  • Kept and maintained clean work area in compliance with general conditions and safety program requirements.
  • Held safety meetings to ensure adherence to all established guidelines.

Operator

6 Months
Austin Wood Recycling | 02.2018 - 08.2018
  • Operated a dozer, sky track, and track loader in line with strict safety and production guidelines.
  • Adjusted settings to maintain optimal safety and production efficiency.
  • Consisted of moving mulch from pile to pile and loading trucks.

Air Conditioning Installer

1 Year
Arco | 01.2017 - 01.2018
  • Verified that all new installations met local and national building code standards.
  • Worked from blueprints, contract specifications, and drawings to complete work.
  • Reviewed blueprints and specifications to understand the specifics of each heating and cooling system to make accurate repairs.
  • Installed mechanical equipment and ductwork.
  • Kept and maintained clean work area in compliance with general conditions and safety program requirements.
  • Held safety meetings to ensure adherence to all established guidelines.

Education

High School Diploma

Belton High School | Belton, TX | 06.2015

Skills

Heavy equipment operation
Operate equipment
Customer service
Automobile repair
Read blueprints
Computer skills
customer service satisfaction
Ductwork
Computer Software
Customer Service

Timeline

Receptionist

H&r Block
01.2026 - CurrentRead More

None CDL Driver

Fisher 59
01.2026 - CurrentRead More

Plumber's Assistant

Vernon’s Heating and Air and Plumbing
08.2024 - 01.2025Read More

Automotive Lube Technician

Mac Haik Dodge
06.2020 - 10.2020Read More

Journeyman Laborer

Richard Son and Comp.
05.2019 - 12.2019Read More

Air Conditioning Installer

Lochridge Priest
09.2018 - 03.2019Read More

Operator

Austin Wood Recycling
02.2018 - 08.2018Read More

Air Conditioning Installer

Arco
01.2017 - 01.2018Read More

Belton High School

High School Diploma
Read More
Shawn Wall