Shawn Walsh
Portland,OR
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
19
19
years of professional experience
Work History
Store Manager
Oreilly Auto Parts
02.2013 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
District Manager
Oreilly Auto Parts
03.2017 - 07.2020
- Built positive and productive relationships with store and field leadership.
- Supervised [Number] locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
- Modeled best practices for sales and customer service.
Feild Installer
Routeware Inc
03.2006 - 10.2012
- Operated tools, equipment and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Maintained relationships with customers to better understand needs and uphold standards of service.
- Completed troubleshooting of malfunctions and diagnosed issues.
Education
High School Diploma -
Scappoose High School
Scappoose, OR06.1995
Skills
- Policy Development and Enforcement
- Supply Ordering
- Multitasking and Organization
- Shift Scheduling
- Management Training
- Policies and Procedures
- Time Management
- Customer Service
- Employee Training
- Inventory Management
- Verbal and Written Communication
- Staff Supervision
Accomplishments
- Achieved the 1 national store ranking within 2 years.
- Recruited 3 successful new managers within one year.
- Supervised team of 55 staff members.
- Increased sales by 20% by coaching department managers on new merchandising standards.
Timeline
District Manager
Oreilly Auto Parts
03.2017 - 07.2020
Store Manager
Oreilly Auto Parts
02.2013 - Current
Feild Installer
Routeware Inc
03.2006 - 10.2012
High School Diploma -
Scappoose High School