Shawn Ward
Houston,TX
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
Imaging Specialists
Cornerstone Mortgage Company
1177 W Loop South Fwy, Ste 200, Houston TX. 77027
09.2024 - Current
- Prioritized workload effectively in order to meet deadlines while maintaining attention to detail.
- Ensured compliance with company policies and procedures related to document handling and data security.
- Maintained accurate records of projects completed, streamlining future reference for client requests.
- Transmitted documents, organized revisions and tracked changes.
Commercial Escrow Assistant
Alamo Title Company
1800 Bering Drive, Ste 100, Houston, TX 77057
03.2022 - 12.2023
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Obtained documents such as proof of insurance and HOA statements.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
- Followed-up on status of releases, policies, and return of recorded documents.
Commercial Closing Coordinator
Stewart Title Guaranty Company
1360 Post Oak Blvd, Ste 100, Houston, TX 77056
05.2019 - 03.2022
- Improved customer satisfaction by providing timely updates on the status of closings and addressing any concerns or questions promptly.
- Streamlined the closing process for clients by coordinating with multiple parties, including lenders, attorneys, and real estate agents.
- Ensured accuracy in financial calculations and legal requirements, maintaining a thorough understanding of current laws and regulations.
- Contributed to the overall success of the team by maintaining a strong sense of professionalism and commitment to high-quality work at all times.
- Collaborated with escrow officers to ensure a smooth closing process, proactively addressing potential roadblocks.
Administrative Assistant
University Health Conway
4864 Jackson Street, Monroe, La. 71202
01.2013 - 04.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Resolutions Analyst/Government Insuring
Chase Mortgage
780 Kansas Lane, Monroe, La. 71203
04.2011 - 09.2013
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
Skills
- Collaborative teamwork
- Quality control processes
- Continuous learning mindset
- Adobe creative suite mastery
Timeline
Imaging Specialists
Cornerstone Mortgage Company
09.2024 - Current
Commercial Escrow Assistant
Alamo Title Company
03.2022 - 12.2023
Commercial Closing Coordinator
Stewart Title Guaranty Company
05.2019 - 03.2022
Administrative Assistant
University Health Conway
01.2013 - 04.2019
Resolutions Analyst/Government Insuring
Chase Mortgage
04.2011 - 09.2013