Shawn Webster
La Grange,GA
Summary
Dynamic Emissions Technician with a proven track record at Speed Emission, enhancing team productivity by over 30% through mentorship and advanced knowledge in emission control systems. Excelled in customer service, adept at explaining complex regulations, and skilled in safety protocols adherence. Demonstrates exceptional vehicle inspection procedures and a commitment to quality assurance practices. Adept in low voltage systems and wiring installation.
Overview
8
8
years of professional experience
Work History
Emissions Technician
Speed Emission
02.2023 - 02.2024
- Performed emissions tests using appropriate equipment and adhered to prescribed rules, standards and procedures.
- Provided outstanding customer service.
- Kept up-to-date on current industry standards and best practices through ongoing professional development opportunities.
- Enhanced team productivity by providing training and mentorship to new Emissions Technicians entering the field.
- Maintained, repaired and cleaned special equipment.
- Provided excellent customer service by explaining testing procedures and answering questions regarding emissions regulations.
Server
Carrabba' Italia Grill
02.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided upscale service including wine bottle service
Server
Mike N C’s
02.2021 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Picker Packer
John Deere
02.2020 - 02.2021
- Stocked designated items on shelves, end caps and displays.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Picked and packed order items.
- Pulled orders quickly to maintain demanding productivity goals.
Driver Helper
Pep Move
02.2016 - 02.2020
- Prevented damage to packages and products by correctly securing loads.
- Contributed to a positive team atmosphere by collaborating closely with fellow Driver Helpers and other staff members.
- Lifted and carried packages weighing up to 250 pounds.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Assisted with shipment preparation and documentation to support accuracy and proper tracking.
Education
Associates - Commercial Construction Management
West Georgia Technical College
La Grange, GAGED -
Perry Learning Center
Jonesboro, GA2021
Skills
- Vehicle Inspection Procedures
- Safety Protocols Adherence
- Equipment Calibration
- Emission Control Systems
- Quality Assurance Practices
- Low Voltage Technologies
Timeline
Emissions Technician
Speed Emission
02.2023 - 02.2024
Server
Carrabba' Italia Grill
02.2022 - 02.2023
Server
Mike N C’s
02.2021 - 10.2022
Picker Packer
John Deere
02.2020 - 02.2021
Driver Helper
Pep Move
02.2016 - 02.2020
Associates - Commercial Construction Management
West Georgia Technical College
GED -
Perry Learning Center
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