Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawn Wells

Wilmington,DE

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Walmart
06.2021 - Current
  • Warehouse utility associate, fulfill orders of fixtures that were needed for new stores as well as remodels.
  • Order filler, picked customers orders placed online in a timely manner ensuring that their products are delivered on time.
  • Problem solver, troubleshoot and resolved problems that associates encountered while order filling.
  • Trainer, trained new associates on the order filling process, ensuring the associates understood the process.
  • Replenishment, replenished products ensuring that orders were on time as it was available to be picked by the order fillers

Direct Support Professional

Eden 2
04.2012 - 12.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Sales Associate

Dimitrios Furs NYC
01.2007 - 04.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed approximately 50 incoming calls daily from current and new customers

Education

High School Diploma -

Curtis High School
Staten Island, NY

Some College (No Degree) -

Southern New Hampshire University
Hooksett, NH
06.2021 -

Skills

  • Lifting and sorting
  • Order picking and processing
  • Warehouse Safety
  • Loading and unloading
  • Forklift Operations
  • Familiar with Microsoft Office 365
  • Ability to solve and resolve issues when it occurs

Certification

Completed courses provided by Harvard business school

  • Difficult Interactions
  • Digital Intelligence
  • Managing Your Boss
  • Process Improvement
  • Project Management
  • Stress Management
  • Time Management

Timeline

Warehouse Associate

Walmart
06.2021 - Current

Some College (No Degree) -

Southern New Hampshire University
06.2021 -

Direct Support Professional

Eden 2
04.2012 - 12.2021

Sales Associate

Dimitrios Furs NYC
01.2007 - 04.2012

High School Diploma -

Curtis High School

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Shawn Wells