Shawn White
Los Angeles,CA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
Los Angeles, California
07.2023 - 09.2025
- Coordinated inventory management to maintain stock levels and reduce waste.
- Handled customer complaints professionally to enhance satisfaction and loyalty.
- Monitored team productivity to ensure timely completion of tasks during shifts.
- Assisted in scheduling staff shifts to optimize coverage during peak hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Addressed any issues that arose during the shift in a proactive manner.
- Monitored staff performance to ensure quality standards were met.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assisted customers with product selection when needed.
- Collaborated with team members to improve performance and implement training updates.
- Provided feedback to employees regarding their performance in order to improve productivity.
Barista
STARBUCKS COFFEE COMPANY
Los Angeles
11.2021 - 07.2023
- Maintained cleanliness and organization of the café environment.
- Handled cash register operations and processed customer transactions accurately.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Brand Representative
Abercrombie & Fitch
Los Angeles
06.2021 - 04.2022
- Maintained visual merchandising standards to reflect brand identity.
- Engaged customers with brand knowledge and product offerings.
- Supported promotional events to create engaging shopping experiences.
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
Education
Some College (No Degree) - Computer Science
Santa Monica College
Santa Monica, CASkills
- Inventory management
- Cash handling
- Customer service
- Time management
- Visual merchandising
- Task delegation
- Communication skills
- Problem resolution
- Operations management
- Workplace safety
Education and Training
other
Personal Information
References
References available upon request.
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
07.2023 - 09.2025
Barista
STARBUCKS COFFEE COMPANY
11.2021 - 07.2023
Brand Representative
Abercrombie & Fitch
06.2021 - 04.2022
Some College (No Degree) - Computer Science
Santa Monica College
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