SHAWN WHORISKEY
Coral Springs,FL
Summary
Dedicated and results-driven professional with strong customer service, multitasking, and time management skills, committed to delivering exceptional experiences that leave a lasting impression. Highly organized and motivated, eager to leverage these abilities in diverse environments while contributing to team success. Currently pursuing entry-level opportunities to further develop professional skills and support company growth. A high-achieving student with a proven academic record, with developed communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin' Brands
Coral Springs, FL
05.2024 - Current
- Provided excellent customer service by efficiently addressing customer inquiries and concerns in a friendly manner.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Operated cash register, handling transactions accurately and maintaining cash drawer integrity.
- Collaborated with team members to ensure timely order preparation and delivery during peak hours.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety standards.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Supported inventory management by restocking supplies and monitoring product freshness levels.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Coral Springs Clippers Baseball Camp
Joseph Franco | Coral Springs, FL
Coral Springs, FL
06.2023 - 08.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained schedule of class assignments to meet deadlines.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
Education
High School Diploma -
Coral Glades High School
Coral Springs, FL06-2026
Skills
- Problem-Solving
- Team building
- Problem-solving abilities
- Active Listening
- Interpersonal Communication
- Relationship Building
- Professionalism
- Interpersonal Skills
- Customer service
- Teamwork and collaboration
Accomplishments
- Top 20% in my graduating class on 620 students, with a 4.5 GPA
- Certified in Microsoft
- DECA regional qualifier
- Trained 3 new employees and improved efficiency
- Captain of the Highschool baseball team
Certification
- Microsoft certification
- Food safety certification
- Career readiness - DECA certification
Timeline
Crew Member
Dunkin' Brands
05.2024 - Current
Coral Springs Clippers Baseball Camp
Joseph Franco | Coral Springs, FL
06.2023 - 08.2024
High School Diploma -
Coral Glades High School