Shawn Wilkinson
Operstions
Shoreview,MN
Summary
Licensed for doing business Property and Casualty
Overview
8
8
years of professional experience
Work History
Customer Service Cashier, Production
Kowalski's Markets
Shoreview, MN
2021.Aug - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
Insurance Sales Agent
Family First Life
Bel-Air , Maryland
01.2022 - 04.2022
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Mentor Volunteer
MNTC
Minneapolis, MN
04.2020 - 08.2021
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Store Manager
SUBWAY®Restaurants
Grand Rapids, MN
06.2015 - 04.2018
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Associate of Science - Accounting
Itasca Community College
Grand Rapids, MN01.2015
Skills
- Professional Relationships
- Customer Service and Assistance
- Insurance Eligibility
- Insurance Practices
- Clientele Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Insurance Sales Agent
Family First Life
01.2022 - 04.2022
Customer Service Cashier, Production
Kowalski's Markets
2021.Aug - Current
Mentor Volunteer
MNTC
04.2020 - 08.2021
Store Manager
SUBWAY®Restaurants
06.2015 - 04.2018
Associate of Science - Accounting
Itasca Community College
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