Shawn Will
Wood River,IL
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, excelling in operational reporting and policy implementation. Proven track record in enhancing team performance and fostering a positive work culture. Skilled in contract negotiation and interdepartmental coordination, ensuring safety and compliance while maintaining exceptional customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Chief of Protection/Account Manager
Allied Universal Security Services/Olin Winchester
01.2019 - Current
- Disciplined personnel and initiate disciplinary measures as defined by SOPs.
- Planned, directed, and controlled execution of administrative and compliance activities.
- Prioritized high-risk situations through rapid assessment skills leading to efficient deployment of resources.
- Reported status of operations to the Chief of Protection, managing and directing day-to-day operations and supervising several divisions.
- Served as a key liaison between senior leadership and frontline staff, facilitating open communication channels throughout the organization.
- Implemented safety protocols to maintain a secure workplace for all staff members, reducing incidents and injuries.
- Directed subordinate managers in day-to-day performance of groups involved in operation and maintenance.
- Managed contractual agreements and associated deliverables through oversight and inspection.
- Oversaw facility maintenance schedules by coordinating with vendors for timely repairs and upgrades.
- Coordinated emergency response efforts during critical incidents, ensuring effective collaboration among all involved parties.
- Implemented cross-trainings in other operations department responsibilities to cover duties for absent teammates.
- Oversaw a diverse team of professionals, fostering an inclusive work environment and promoting professional development.
- Managed and organized internal communication to hold staff accountable to priorities.
- Participated in monthly training on latest technology trends and products in industry.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Oversee Payroll
Captain/Shift Commander
Allied Universal Security Services/Olin Winchester
01.2011 - Current
- Enhanced team performance by implementing effective communication and collaboration strategies.
- Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
- Demonstrated strong leadership skills in managing diverse teams of employees across various departments functions.
- Upheld compliance with company policies and procedures as well as industry regulations during daily operations.
- Maintained a safe and secure work environment through regular safety checks and adherence to protocols.
- Maintain security and control of the facility.
- Respond to all emergencies including Fire, EMS, and Security.
- Maintain fire systems/fire extinguishers
- Conduct vehicle checks.
- Conduct contraband checks.
- Conduct vehicle inspections/patrols.
- Sit in on suspensions/terminations as well as escort them off property.
Aircraft Rescue Firefighter
United States Marine Corps
10.2006 - 10.2014
- Promoted a culture of safety within the firefighting unit by participating in regular training sessions and consistently applying learned techniques on the job.
- Provided medical assistance during emergency situations, administering first aid or CPR when necessary to save lives until paramedics arrived on the scene.
- Provided support during airport disaster drills, ensuring accurate representation of real-world scenarios to improve overall preparedness levels.
- Increased overall firefighting effectiveness through continuous skill development, participating in regular drills and attending advanced training courses.
- Expedited airport disaster management by collaborating with other emergency responders, ensuring seamless communication and coordination during incidents.
- Maintained optimal operational readiness of fire apparatus and equipment through diligent inspection, cleaning, and maintenance routines.
- Ensured timely response to aircraft fires by maintaining proficiency in specialized firefighting techniques such as foam application and high-reach extendable turret operation.
- Collaborated with local fire departments to enhance mutual aid capabilities, resulting in improved response times during large-scale emergencies.
- Assisted with search-and-rescue missions within the airport vicinity, locating missing persons and providing critical support for life-saving operations.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Prepared incident reports detailing personnel, location and results of each call.
- Evaluated areas after containing fires to identify and suppress hot spots.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
Education
Teutopolis High School
Teutopolis, ILSkills
- Policy implementation
- Operational reporting
- Technical oversight
- Interdepartmental coordination
- Operations management
- Contract negotiation
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
Certification
- First Responder Certified- Active
- PERC Card- Active
- Drivers License
- Department of Defense Fire 1
- Department of Defense Fire 2
- Department of Defense Hazmat Awareness
- Fire Dynamics Hazardous Waste Operations and Emergency Response (HAZWOPER)
- Lewis and Clark Rope Rescue and Confined Space Entry Trained
Timeline
Assistant Chief of Protection/Account Manager
Allied Universal Security Services/Olin Winchester
01.2019 - Current
Captain/Shift Commander
Allied Universal Security Services/Olin Winchester
01.2011 - Current
Aircraft Rescue Firefighter
United States Marine Corps
10.2006 - 10.2014
Teutopolis High School
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