Shawn zahn

• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Assisted coworkers and staff members with special tasks on daily basis.
• Type bids daily
• Print Architectural Drawings for the estimators

Processed all the transactions from all of the branches.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Maintained friendly and professional customer interactions.
• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Assisted customers with banking needs and inquiries.
• Processed customer transactions promptly, minimizing wait times.
• Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Provided exceptional customer service, resulting in increased client retention and loyalty.
• Counted, verified and handled bank deposits and armored car transactions.
• Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
• Counted and packaged currency and coins.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Audited fellow teller currency to contribute to dual-control procedures.
• Processed wide variety of retail banking transactions for personal and commercial customers.