Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Zahradka

Baltimore,MD

Summary


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Retail Associate

Dick's Sporting Goods
01.2024 - 05.2025
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Operated cash register efficiently, handling transactions and processing returns accurately.
  • Maintained store cleanliness and organization, ensuring merchandise was properly displayed.
  • Educated customers on product features, benefits, and proper usage for informed purchasing decisions.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Customer Fulfillment Associate

Bj's Wholesale Club
01.2023 - 10.2023
  • Processed customer orders efficiently, ensuring accuracy in fulfillment and delivery.
  • Managed inventory levels to optimize stock availability and minimize discrepancies.
  • Assisted in training new team members on best practices for order fulfillment procedures.
  • Collaborated with team members to maintain a clean and organized workspace, adhering to safety standards.
  • Supported a continuous improvement culture within the Customer Fulfillment department by identifying and sharing best practices among team members.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Picked and packed order items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Followed orders precisely for correct items, sizes and quantities.
  • Greeted customers and directed to requested products.

Fullfillment Associate/Seasonal Worker

Target Corporation
11.2022 - 01.2023
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Operated cash register efficiently, handling transactions and processing returns accurately.
  • Maintained store cleanliness and organization, ensuring merchandise was properly displayed.
  • Educated customers on product features, benefits, and proper usage for informed purchasing decisions.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

Loch Raven High School
Baltimore, MD
05-2021

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash register operation
  • Merchandise display
  • Verbal and written communication
  • Approachability
  • Self-directed learning
  • Point of sale systems
  • Teamwork and collaboration
  • Customer service
  • Customer assistance
  • Stocking and receiving
  • Retail sales

Timeline

Retail Associate

Dick's Sporting Goods
01.2024 - 05.2025

Customer Fulfillment Associate

Bj's Wholesale Club
01.2023 - 10.2023

Fullfillment Associate/Seasonal Worker

Target Corporation
11.2022 - 01.2023

Loch Raven High School

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