Shawn Zen
Fall River,MA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Also bringing a growing expertise in computer science, with a solid foundation in Java, SQL, C++, and artificial intelligence. Proficient in Linux/Ubuntu environments and experienced in optimizing systems, data structures, and algorithms to solve complex computational problems.
Overview
8
8
years of professional experience
Work History
Account Manager
ABLE Associates
06.2024 - Current
- Cultivated structured follow-up schedules with proven results.
- Streamlined business procedures, cutting down time to complete tasks by 25%.
- Increased visibility of ABLE by nearly double through network expansion.
- Secured one major account within my first four months,
Internet Sales Representative
Empire Hyundai
06.2023 - 06.2024
- ,Implements cross-department communication in order to accomplish daily tasks
- Handled 150+ calls/texts/emails each per day.
- Managed company social media pages and all traffic directed to them
- Efficiently organized, managed, updated and cleaned CRM database
- Pleasantly handled customer inquiries, providing extraordinary service in order to satisfy clients.
Salesperson
Prestige Auto Mart, Inc
02.2023 - 06.2023
- Returned to Prestige after returning to Massachusetts from Florida.
Sales Manager
Florida Flooring
05.2022 - 02.2023
- Increased store productivity by 30%.
- Managed the showroom while covering product organization, walk-in traffic, permit pulling, appointment setting/confirmation, job scheduling, while making sure all required documents were signed and stored properly
- Demonstrated various flooring products to customers, answering product inquiries, and setting appointments for home visits to further compare the products to their existing home furniture/appliances
- Conducted home visits to pitch/close a majority percentage of customers
- Home visits included (but were not limited to) measuring the job area, explaining all installation details to the customer, quoting a total price, and closing the deal in the customers home.
Salesman
Prestige Auto Mart, Inc
05.2016 - 05.2022
- Developed a wide array of business relationships via exceptional customer service and prospecting
- Frequently handled large amounts of cash
- Demonstrated available product to customers in an efficient and effective manner
- Worked very well in conjunction with multiple departments in order to ensure a smooth purchase process from start to finish
- Very familiar with various CRMs/software, as well as data entry.
- Created a sales script implemented and used by all 3 stores within the company.
Education
Bachelor of Science - Computer Science/Artificial Intelligence
Full Sail University
Winter Park, Florida10-2025
Associate's degree - Computer Science
Full Sail University
Winter Park, FL08.2024
Skills
- C (1 year)
- Java (1 year)
- SQL
- Ubuntu/WSL/Linux
- Sales (8 years)
- Management (1 year)
- Warehouse experience (1 year)
Awards
- Presidents Volunteer Service Award, 06/01/11, 137 hours of voluntary community service in one summer.
Timeline
Account Manager
ABLE Associates
06.2024 - Current
Internet Sales Representative
Empire Hyundai
06.2023 - 06.2024
Salesperson
Prestige Auto Mart, Inc
02.2023 - 06.2023
Sales Manager
Florida Flooring
05.2022 - 02.2023
Salesman
Prestige Auto Mart, Inc
05.2016 - 05.2022
Associate's degree - Computer Science
Full Sail University
Bachelor of Science - Computer Science/Artificial Intelligence
Full Sail University
Similar Profiles
Madhav PangarkarMadhav Pangarkar
Audit Manager at Rahangdale & Associates, Partner, A.S. Kulkarni & AssociatesAudit Manager at Rahangdale & Associates, Partner, A.S. Kulkarni & Associates
Delana ReynoldsDelana Reynolds
Lead EFDA/Lead Digital Design Crown Technician/Social Media Manager at Advanced Dental Associates “Flucke and Associates”Lead EFDA/Lead Digital Design Crown Technician/Social Media Manager at Advanced Dental Associates “Flucke and Associates”
Sidda Reddy VSidda Reddy V
Senior Manager at GVCA and Associates (fka GC Reddy & Associates)Senior Manager at GVCA and Associates (fka GC Reddy & Associates)
Elidio PachecoElidio Pacheco
Machine Operator at Jade EngineeringMachine Operator at Jade Engineering
KELLY M FARIAKELLY M FARIA
Medical Billing Manager at New Medical BillingMedical Billing Manager at New Medical Billing