Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shawna Bailey

Peoria,AZ

Summary

Hardworking and punctual. works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

JCPenney
Peoria, AZ
11.2023 - Current
  • Accepted, processed and quickly filled orders.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Assisted customers with pick-up orders at designated loading docks or drive-through areas.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Housekeeper

The Serene hotel
Peoria, AZ
07.2022 - 11.2023
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Followed safety procedures when handling hazardous materials.
  • Interacted pleasantly with clients and guests when performing daily duties.

Customer Service Rep

Circle K
Phoenix, AZ
12.2021 - 03.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Mentored new employees on procedures and policies to maximize team performance.

Shift Leader/Manager

Barnett Management
Peoria, AZ
09.2018 - 10.2021
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Resolved conflicts between employees or customers in an efficient manner.
  • Analyzed sales data from previous shifts to determine strategies for increasing revenue.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Participated in weekly team meetings to discuss upcoming events or promotions.
  • Recommended opportunities for growth and advancement to motivate employees.

Education

General Studies

Raymond S. Kellis
Glendale, AZ
05-2021

Skills

  • Food safety
  • Shift management
  • Stocking
  • Cash handling
  • Cleaning Experience
  • Packaging
  • Shipping & Receiving
  • Warehouse Experience
  • Management
  • Hotel experience
  • Retail Sales
  • Loading and Unloading
  • Order Processing
  • Work Prioritization
  • Punctual and Reliable

References

References available upon request.

Timeline

Fulfillment Associate

JCPenney
11.2023 - Current

Housekeeper

The Serene hotel
07.2022 - 11.2023

Customer Service Rep

Circle K
12.2021 - 03.2022

Shift Leader/Manager

Barnett Management
09.2018 - 10.2021

General Studies

Raymond S. Kellis

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Shawna Bailey