Versatile and dynamic office manager with excellent administration skills. Capable of managing multiple projects, providing high quality customer support, and maintaining efficient office operations including budgeting, achieving office financial and team building goals. Loyal and dedicated leader with the ability to build organizational effectiveness through collaboration and team relationships. Exceptional organizational and problem-solving abilities. Focused on the professional development of team and self.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Practice Manager
Garrisonville Dental
Stafford , VA
05.2018 - 08.2022
Highly organized and results focused leader.
Great with customer service, Insurance billing, accounts receivable, payroll, marketing, and schedule management.
Oversee office accounting functions such as AP/AR and payroll to keep finances accurate and current
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional
Manage 35 employees, 4 Dentist, office supervising workers while enhancing productivity and positivity
Managed supervisor itinerary and appointments and streamlined scheduling procedures
Hired, managed, developed, and trained staff, developed and monitored goals, conducted performance reviews, and administered salaries for staff
Completed bi-weekly payroll for 35 employees
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Dentrix
Compared vendor prices to ensure optimal savings
Solved problems timely and effectively, ensuring customer satisfaction
Selected out of 76 offices to be on our corporate committee for corporate events.
C-CON General Contracting
07.2015 - 04.2019
Kids and Family Dental
09.2010 - 06.2015
Education
Solanco High School
Quarryville, PA
Skills
Leadership skills
Proficient Microsoft operating systems,
Dedication to excellent customer service,
Multi-Project management, scheduling, tracking office goals through P&L analysis
Team building through training of best practices
Problem resolution and operational streamlining, Manage large practice
Registration/Front Desk Receptionist at International Dental Joliet/Dynasty Dental PLLCRegistration/Front Desk Receptionist at International Dental Joliet/Dynasty Dental PLLC