Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Hi, I’m

Shawna Beddington

Calhoun,GA
Shawna Beddington

Summary

Experienced in operations management with a strong background in developing strategic plans to achieve business objectives. Demonstrated ability to manage customer service inquiries and ensure compliance with safety regulations while maintaining accurate sales records. Proven track record in supervising daily operations, including scheduling and training staff, while fostering effective communication across departments. Successfully implemented quality control measures and performance reviews to enhance team productivity and customer satisfaction. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Overview

22
years of professional experience

Work History

Walmart
Jasper , GA

Assistant Manager
04.2011 - Current

Job overview

  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Established processes for monitoring customer satisfaction levels.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Implemented quality control measures to uphold company standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Delegated work to staff, setting priorities and goals.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Performed regular audits of perishables to guarantee shelf life and reduce spoilage costs.
  • Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
  • Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
  • Implemented strategies for reducing waste such as composting or donating unsellable items.
  • Ensured compliance with health codes pertaining to sanitation practices within the produce department.
  • Maintained a safe work environment by adhering to all safety regulations and policies.
  • Evaluated vendor performance to ensure timely delivery and competitive pricing of products.
  • Built relationships with vendors through frequent communication regarding orders and shipments.
  • Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
  • Supervised staff members in the produce department, delegating tasks and training new employees.
  • Coordinated with other departments to ensure proper merchandising of Food & consumables items throughout store locations.
  • Maintained records of purchases, storage temperatures, deliveries, and invoices for accuracy in financial reporting.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Provided clear, attractive and consistent signage.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Supervised deli staff, ensuring proper customer service and food safety practices were followed.
  • Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Fresh Managers.
  • Managed budgets related to purchasing ingredients, supplies and equipment needed for running the deli section successfully.
  • Ensured that all food items were properly labeled according to local health department regulations.
  • Addressed employee inquiries about benefits, payroll information and other questions related to their job performance or working conditions.
  • Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
  • Monitored quality control of prepared foods, making sure they met company standards in terms of taste, presentation and portion size.
  • Completed regular inventories of food and material stocks.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Oversaw food preparation, production and presentation according to quality standards.

Quill
Canton, GA

Production Worker
06.2003 - 09.2009

Job overview

  • Reported any issues to supervisor immediately for resolution.
  • Followed safety protocols while operating machines and equipment.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
  • Operated forklift to move materials and finished products within warehouse.
  • Verified accuracy of finished products against work orders or blueprints.
  • Ensured proper labeling of completed products before shipping out.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Verified accuracy of picked items by comparing them against pick list.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Stocked shelves with incoming merchandise as needed.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Followed all safety protocols while operating warehouse machinery and driving forklifts.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Maintained cleanliness of work area while adhering to safety regulations.
  • Operated warehouse machinery such as forklifts to move materials within the facility.
  • Selected products and items from shelves and pallets for customer orders.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Tracked inventories and input equipment counts into warehouse databases.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
  • Investigated discrepancies between physical count of stock versus system-generated report totals.
  • Performed regular cycle counts of inventory levels in assigned areas.

Education

Chattahoochee Technical College
Marietta, GA

Diploma from Business Administration And Management
12-2010

Skills

  • Scheduling and planning
  • Operations management
  • Coaching and mentoring
  • Adaptability and flexibility
  • Vendor relationship management
  • Workload management
  • Problem-solving
  • Customer service and satisfaction
  • Recruitment and hiring
  • Retail operations management
  • Task delegation
  • Performance reviewing

Affiliations

  • North metro collegiate of the American market Association in college

References

References available upon request.

Timeline

Assistant Manager

Walmart
04.2011 - Current

Production Worker

Quill
06.2003 - 09.2009

Chattahoochee Technical College

Diploma from Business Administration And Management

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