Summary
Overview
Work History
Education
Skills
Certification
Certified Phlebotomy Technician
Timeline
Generic

Shawna Beutter

Windsor,CA

Summary

Compassionate Certified Nursing Assistant, experienced with providing comprehensive quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs. History of creating strong patient rapport to provide quality care and patient education. Awarded a Moment of Truth, recognition from Ensign, for extraordinary above and beyond service to my patients.

Team Lead, with 13 years of experience, in retail customer service, directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Ability to adapt and solve problems successfully. Ability to work under strict deadlines and changing environments. Manage a large inventory of over 160,000 items that are processed, inspected and managed in a short period of time.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Approachable with the ability to relate to people of different backgrounds and communication styles, to maintain productive work flow, and manage teams in a positive direction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Cloverdale Healthcare Facility
05.2024 - Current
    • Assisted patients with daily living activities for enhanced comfort and wellbeing.
    • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
    • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
    • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
    • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.

Team Lead

Just Between Friends Franchise System
11.2012 - Current
    • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
    • Increased customer satisfaction by ensuring timely completion of projects and adherence to high quality standards.
    • Developed succession planning strategies to ensure continuity of leadership within team and facilitate smooth transitions during organizational changes.
    • Mentored and guided employees to foster proper completion of assigned duties.

Education

Resorative Nursing Assistant -

Fox Vocational Health Training
Santa Rosa, CA
12.2024

Certified Nursing Assistant -

Fox Vocational HealthTraining
Santa Rosa, CA
12-2024

Associate of Science - Sociology

Santa Rosa Junior College
Santa Rosa, CA

Phlebotomy Technician -

Empire College
Santa Rosa, CA
11.2013

Skills

  • Documentation and Reporting
  • Teamwork and Collaboration
  • Conflict Resolution
  • Attention to Detail
  • Complex Problem-Solving
  • Work Planning and Prioritization
  • Reliability - 100% attendance
  • Effective Communication
  • HIPAA compliance
  • Reliable team player

Certification

  • Basic Life Support, AED Certification, First Aid . 02-20-2024

Certified Phlebotomy Technician

Current: 01-05-2025

Timeline

Certified Nursing Assistant

Cloverdale Healthcare Facility
05.2024 - Current

Team Lead

Just Between Friends Franchise System
11.2012 - Current

Resorative Nursing Assistant -

Fox Vocational Health Training

Certified Nursing Assistant -

Fox Vocational HealthTraining

Associate of Science - Sociology

Santa Rosa Junior College

Phlebotomy Technician -

Empire College
Shawna Beutter