Shawna Bland
San Bernardino,CA
Summary
Dedicated housekeeper with a strong background in hospitality, having successfully maintained high cleanliness standards for family members and neighbors. Proficient in deep cleaning and laundry management, I excel in teamwork and customer service, ensuring a comfortable and hygienic environment that enhances guest satisfaction.
Overview
11
11
years of professional experience
Work History
Housekeeper
Family Member And Neighbors
02.2013 - 04.2024
- Cleaned and organized living spaces to maintain hygiene and comfort for family members and neighbors.
- Managed laundry tasks, ensuring proper care for different fabrics and timely delivery.
- Assisted with meal preparation and kitchen cleanliness to support family activities.
- Conducted regular inventory checks of cleaning supplies to ensure adequate stock levels.
- Trained new household members in cleaning protocols and safety procedures.
- Coordinated schedules with family members to optimize housekeeping efforts across multiple homes.
- Developed customized cleaning plans based on specific needs of each household member or neighbor.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Hang, cleaned and rehung draperies to maintain freshness.
Education
No Degree -
Chaffey High
Ontario, CASkills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Vacuuming and sweeping
Vacuuming
Cleaning bathrooms
Cleaning techniques
Health and safety compliance
Bed making proficiency
Kitchen cleaning
Residential cleaning
Hospitality background
Dusting furniture
Customer service-focused
Deep cleaning expertise
Folding clean laundry
Window cleaning
Sorting and washing laundry
Waste disposal
Interior and exterior cleaning
Restroom detailing
Laundry management
Window washing
Cleaning light fixtures
Ironing clothing
Deep cleaning
Hardworking
Cleaning methods
Timeline
Housekeeper
Family Member And Neighbors
02.2013 - 04.2024
No Degree -
Chaffey High