Shawna Bland
San Bernardino,CA
Summary
Dedicated housekeeper with a strong background in hospitality, having successfully maintained high cleanliness standards for family members and neighbors. Proficient in deep cleaning and laundry management, I excel in teamwork and customer service, ensuring a comfortable and hygienic environment that enhances guest satisfaction.
Overview
11
11
years of professional experience
Work History
Housekeeper
Family Member And Neighbors
02.2013 - 04.2024
- Cleaned and organized living spaces to maintain hygiene and comfort for family members and neighbors.
- Managed laundry tasks, ensuring proper care for different fabrics and timely delivery.
- Assisted with meal preparation and kitchen cleanliness to support family activities.
- Conducted regular inventory checks of cleaning supplies to ensure adequate stock levels.
- Trained new household members in cleaning protocols and safety procedures.
- Coordinated schedules with family members to optimize housekeeping efforts across multiple homes.
- Developed customized cleaning plans based on specific needs of each household member or neighbor.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Hang, cleaned and rehung draperies to maintain freshness.
Education
No Degree -
Chaffey High
Ontario, CASkills
Teamwork
Timeline
Housekeeper
Family Member And Neighbors
02.2013 - 04.2024
No Degree -
Chaffey High