Shawna Bransfield
Myrtle Beach,United States
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service and efficient problem solver.
Overview
15
15
years of professional experience
Work History
Business Office Specialist
Grande Dunes Surgery Center
Myrtle Beach, SC
03.2019 - Current
- Responsible for reviewing outpatient surgical orders, ICD 10 & CPT codes and determine medical necessity
- Verify insurance eligibility, benefits, medical policies for commerical, managed care and government payors
- Review pre-certification authorization for accuracy
- Working knowledge of contacts to calculate estimated financial responsibility of patients
- Communicate effectively with physician office and patients via letters, memos and emails.
Insurance Verification and Billing
Magnolia OB/GYN
Myrtle Beach, SC
04.2011 - 03.2013
- Physician office coding for OB/GYN
- Abstracted necessary medical information from electronic records
- Verified commerical, managed care and government insurance to determine financial responsibility
- Obtained authorization for surgical procedures
- Processed patient routers, filed Medicaid claims and tracking & resolved aging, posted payments to accounts
Administrative Assisant/Office Manager
Tanger Outlet Center
Myrtle Beach , SC
06.2002 - 07.2009
- Responsible for recruiting, pre-screening, new hire process, training, counseling and performance evaluations for customer service team.
- Created procedural training manuals
- Assisted marketing department in planning center activities.
- Interacted with contractors and vendors to ensure standards were being met. Established new vendor accounts to increase productivity, reduce cost to maintain budget
- Assisted marketing department in planning center events and seasonal promotions.
- Complied and analyzed budgets, excepted costs and variances and reconciled on-site vending,
Marketing Coordinator
Fairfield Resorts
Myrtle Beach, SC
02.1999 - 12.2001
- Oversaw daily operations of Welcome Center and In-house marketing departments. Interacted with tour guests to resolve lodging, touring and gift issues.
- Responsible for recruiting, hiring, training and counseling. Processed payroll report for submitted to accounting. Developed marketing package, incentive programs to ensure daily goals were met.
- Worked in conjunction with OPC manager ensured daily tour allotment fulfillment.
- Assisted with daily operations of Marketing department, scheduled meeting and prepared agendas. Work with account to process payroll for marketing personnel.
- Managed workflow between staff, coordinating documents and creative material distribution
Education
Associate of Applied Science - Medical Coder
05.2011
Skills
- Interpersonal Communication
- Teamwork and Collaboration
- Self-Motivated
- Flexible and Adaptable
Timeline
Business Office Specialist - Grande Dunes Surgery Center
03.2019 - Current
Insurance Verification and Billing - Magnolia OB/GYN
04.2011 - 03.2013
Administrative Assisant/Office Manager - Tanger Outlet Center
06.2002 - 07.2009
Marketing Coordinator - Fairfield Resorts
02.1999 - 12.2001
Horry-Georgetown Technical College - Associate of Applied Science, Medical Coder
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