Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Britz

Romulus

Summary

Dynamic and detail-oriented professional with experience at Compass Group USA, excelling in sanitation practices and food safety. Proven ability to enhance customer satisfaction through effective problem-solving and strong communication skills. Recognized for maintaining a clean and organized environment while efficiently managing cash transactions and contributing to team success.

Overview

5
5
years of professional experience

Work History

Cafeteria Worker

Compass Group USA
08.2023 - Current
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Received and stored incoming supplies according to procedures.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.

Sales Associate

Famous Footwear
01.2024 - 03.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cafeteria Worker

Southwest Foodservice Excellence
09.2020 - 08.2023
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Received and stored incoming supplies according to procedures.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.

Sales Associate

Torrid
10.2019 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High sxhh -

Milan High School
Milan Mi
05.2016

Skills

  • Dishwashing
  • Sanitation practices
  • Cooking
  • Problem-solving
  • Money handling
  • Verbal and written communication
  • Food safety

Timeline

Sales Associate

Famous Footwear
01.2024 - 03.2024

Cafeteria Worker

Compass Group USA
08.2023 - Current

Cafeteria Worker

Southwest Foodservice Excellence
09.2020 - 08.2023

Sales Associate

Torrid
10.2019 - 02.2020

High sxhh -

Milan High School

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Shawna Britz