Summary
Overview
Work History
Skills
Timeline
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Shawna Cameron

Klamath Falls OR ,OR

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills to enhance guest satisfaction and maintain service standards. My experience spans from housekeeping to child caregiving, where I applied active listening and decision-making to improve operational efficiency and client happiness.

Overview

12
12
years of professional experience

Work History

Housekeeping

Self-employed
01.2023 - Current
  • Performed general housekeeping duties by organizing and tidying in a timely manner.
  • Performed light housekeeping tasks to maintain a clean and safe living environment for clients.
  • Performed routine housekeeping functions.
  • Maintained a safe and clean environment for residents through diligent housekeeping and sanitation practices.

Child Caregiver

Self-employed
05.2021 - Current
  • Ensured child safety through diligent supervision.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.

Personal Assistant/Business Manager

Staytrue PLLC
04.2021 - 04.2022
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Arranged appointment.
  • Responsible for directly interacting with clients to address inquiries

Receptionist

Sun Palace Tanning Spas
01.2015 - 09.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.

Waitress

Golden Cantina
07.2013 - 04.2014
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Waitress

Denny's
10.2012 - 05.2013
  • Multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Skills

  • Customer service
  • Strong multitasking
  • Cleanliness
  • Attention to detail
  • Cash handling
  • Decision-making
  • Handling complaints
  • Memory retention
  • Complex Problem-solving
  • Active listening
  • Time management

Timeline

Housekeeping

Self-employed
01.2023 - Current

Child Caregiver

Self-employed
05.2021 - Current

Personal Assistant/Business Manager

Staytrue PLLC
04.2021 - 04.2022

Receptionist

Sun Palace Tanning Spas
01.2015 - 09.2015

Waitress

Golden Cantina
07.2013 - 04.2014

Waitress

Denny's
10.2012 - 05.2013

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Shawna Cameron