Professional Summary
Overview
Work History
Education
Skills
Timeline

Shawna Chandler

Sanford Health
Rapid City,SD
9
years of professional experience

Compassionate professional with a strong background in direct patient support and problem-solving. Experienced in enhancing patient satisfaction through effective communication and teamwork within healthcare settings.

Work History

Certified Nursing Assistant

7 Months
Sanford Health | 01.2026 - Current
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of patient rooms and equipment.
  • Supported nursing team in administering care plans and following protocols.

Bath Aid Supervisor

6 Years 6 Months
Fountain Springs Health Care | 05.2019 - 11.2025
  • Supervised daily operations to ensure compliance with health regulations and quality standards.
  • Led regular team meetings to discuss challenges, share best practices, and foster collaboration.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Patient Support Specialist

2 Months
Rapid City Regional Health | 01.2018 - 03.2018
  • Facilitated patient intake and registration processes, ensuring accuracy and efficiency in data collection.
  • Coordinated communication between patients and healthcare providers to enhance care delivery and satisfaction.
  • Assisted in resolving patient inquiries and concerns promptly, promoting a positive patient experience.
  • Developed educational materials for patients regarding treatment plans and health resources, improving understanding of care options.

Education

Bachelor of Science - Human Services

Black Hills State University | Spearfish, SD | 05-2023

Skills

Patient care
HIPAA compliance
Reliable team player
Direct patient care

Timeline

Certified Nursing Assistant

Sanford Health
01.2026 - CurrentRead More

Bath Aid Supervisor

Fountain Springs Health Care
05.2019 - 11.2025Read More

Patient Support Specialist

Rapid City Regional Health
01.2018 - 03.2018Read More

Black Hills State University

Bachelor of Science from Human Services
Read More
Shawna Chandler