Shawna Cooper
Jenkintown,PA
Summary
Dynamic and compassionate professional with experience at Kencrest Services, adept in snack preparation and nurturing social skills development. Excelled in creating engaging environments, effectively managing special needs care, and boosting inventory efficiency at Walmart. Proven track record in team mentorship and customer satisfaction, showcasing a blend of hard and soft skills tailored to diverse settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Childcare Assistant
Kencrest Services
Philadelphia, PA
01.2020 - 01.2025
- Observed behavioral issues to alert parents or guardians.
- Maintained organized and clean classroom and play areas.
- Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
- Monitored children during nap time, ensuring a quiet and restful environment.
- Kept inventory of toys and supplies organized and well-stocked to meet needs of children under care.
Sales Associate
Walmart
Philadelphia, PA
04.2017 - 12.2019
- Restocked shelves as needed to ensure sufficient inventory levels.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Processed returns, exchanges, and refunds in accordance with company policies.
Cashier
Browns Shoprite
Philadelphia, PA
04.2012 - 01.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Jules E. Mastbaum
Philadelphia, PA06-2022
Skills
- Head start programs
- Snack preparation
- Nutrition management
- Toilet training
- Social skills development
- Skilled in working with special needs children
Certification
- CDA Certified
Timeline
Childcare Assistant
Kencrest Services
01.2020 - 01.2025
Sales Associate
Walmart
04.2017 - 12.2019
Cashier
Browns Shoprite
04.2012 - 01.2017
High School Diploma -
Jules E. Mastbaum
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