Shawna Couture
Melbourne,FL
Summary
Proactive Executive Assistant with a strong background in finance, human resources and business operations. Knowledgeable Finance Administrator adept at managing accounts payable and receivable, as well as providing payroll, reporting and audit support. Highly detail-oriented and organized with excellent planning and communication skills. Strong multitasker and problem-solver excels in fast-paced business support positions. Earned an associate of science in legal studies, and bookkeeper certifications from NACPB.
Overview
24
24
years of professional experience
Work History
Finance and Executive Administration
Suntree United Methodist Church
01.2022 - Current
- Provide Finance, Human Resource, Compliance, and Executive Administration at SUMC
- Responsible for AP/AR, FL-UMC District Reporting, administration support for Senior Pastor, Associate Pastor, Worship Pastor, Youth Pastor, and Visitation Pastor.
- Liaison between Florida UMC conference and SUMC
- Recording Representative for Endowment Committee, Finance Committee, and Church Council Committee.
- Reduced operating expenses through effective vendor negotiations and contract management.
- Prepared and posted receipts and deposits to facilitate standard bookkeeping.
- Collaborated closely with external auditors during annual reviews, facilitating smooth audit processes each year.
- Prepared and processed bi-weekly payroll for 19 employees and maintained all associated employee files.
Bookkeeper
Paradise Accounting
01.2020 - 01.2023
- Responsible for preparing financial documents, invoices, AP/AR, bank reconciliation, and reports for 15 clients
- Processed payroll, yearly taxes, federal audits, and account clean up for new clients
- Assisting with tax season as-needed.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Established QuickBooks accounting system to reflect accurate financial records.
- Handled payroll processing for clients employees, ensuring timely payment and adherence to tax regulations.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Senior Executive Assistant to CEO
Global Church Network/Cutting Edge International
01.2021 - 01.2022
- Managed all scheduling, communication, and travel arrangements for CEO and COO.
- Responsible for speaking engagement arrangements, television series, podcasts, educational material, promotion material, zoom conferences, international initiatives, and international hub launches.
- Maintained confidential information for C-Suite team and global ministers.
- Increased team collaboration by organizing regular departmental meetings, distributing agendas, and recording minutes for future reference.
- Created company database to catalog 4,000 international trainers, 21 speakers, 3 launches, and 2 global events.
- Organized and coordinated conferences and monthly meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Maintained executive's appointment schedule by planning and scheduling appointments, teleconferences and travel plans.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Senior Executive Assistant
Ti Cold
01.2020 - 11.2020
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed travel itineraries and logistics for accommodations for over 10 employees.
- Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Managed 3 executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Optimized time management practices with creation of comprehensive itineraries for executive travel plans both domestically and internationally.
- Supported decision-making processes by conducting research, compiling data, and presenting findings in concise reports for executive review.
- Updated and maintained confidential databases and records.
Office Manager
A-Riteway
03.2019 - 01.2020
- Managed schedules and travel arrangements for CEO, CFO, and COO
- Executed payroll for 13 employees, cut 30 subcontractor checks weekly, AP/AR, bank reconciliations, staff and subcontractor schedules
- Spearheaded cloud based app program for subcontractors and staff to schedule, communicate, plan, and invoice work completed and bids won.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed comprehensive policy manuals outlining procedures and guidelines, promoting well-organized workplace culture.
- Updated reports, managed accounts, and generated reports for company database.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Worked effectively in fast-paced environments.
Vacation Property Manager
Sunrise On The Beach
Satellite Beach, FL
2017.06 - 2019.03
- Operated busy ocean front vacation rentals.
- Increased occupancy from 4 months a year to 10 months a year.
- Exceeded booking goals.
- Achieved 5 star reviews for hospitality, and exceeding customer expectations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Office Manager
CPC Remodeling
Kansas City, MO
06.2014 - 03.2017
- Kept properties in compliance with local, state, and federal regulations.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Developed and implemented marketing strategies to increase occupancy rates.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated special projects and managed schedules.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined office operations by implementing efficient systems amongst the crews and organizational strategies.
- Won contracts with real estate companies to remodel all their rental properties.
Personal Assistant
Kayle Krigel
Kansas City, MO
08.2009 - 08.2010
- Provided multifaceted services to professionals by managing mail, scheduling appointments, and other administrative tasks.
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained entire family's schedule and organized events.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
Human Resources Assistant
UMB Bank
Kansas City, MO
06.2000 - 08.2005
- Coordinated employee relocation processes.
- Developed and maintained HR policies and procedures.
- Conducted exit interviews with terminated employees.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Studied research and trends on best practices in HR field.
- Created job descriptions on boards for vacant jobs.
- Participated in job fairs to recruit new talent.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- I started as an intern, and was hired for a full time position once graduating high school.
Education
Certification - Accounting And Finance
Payroll Processing Specialist Certification, NACPB
Online01.2021
Certification - Accounting And Finance
Bookkeeping Certification, NACPB
Online01.2020
Certification - Accounting And Finance
Quickbooks Pro Certification, NACPB
Online01.2020
Associates of Science: Legal Studies -
JCCC
Overland Park, KS08.2010
High School Diploma -
Accelerated Schools of Overland Park
Overland Park, KS05.2002
Skills
- Quickbooks
- Legal Research
- Detailed & Organized
- Problem Solver
- Data analysis
- Administrative Support
- Data Entry
- Conflict Resolution Mediator
- Purchasing
- Critical Thinking
- Data Management
Awards
- EA Of The Year
- Employee Achievement: Spotlight Award
Projects
Dare to Dream- 1,300,000.00 Giving Initiative, Next Level Generosity Mission and the second giving initiative for SUMC to raise money to pay off the mortgage, increase budgets for ministries and community outreach.
Timeline
Finance and Executive Administration
Suntree United Methodist Church
01.2022 - Current
Senior Executive Assistant to CEO
Global Church Network/Cutting Edge International
01.2021 - 01.2022
Bookkeeper
Paradise Accounting
01.2020 - 01.2023
Senior Executive Assistant
Ti Cold
01.2020 - 11.2020
Office Manager
A-Riteway
03.2019 - 01.2020
Vacation Property Manager
Sunrise On The Beach
2017.06 - 2019.03
Office Manager
CPC Remodeling
06.2014 - 03.2017
Personal Assistant
Kayle Krigel
08.2009 - 08.2010
Human Resources Assistant
UMB Bank
06.2000 - 08.2005
Certification - Accounting And Finance
Payroll Processing Specialist Certification, NACPB
Certification - Accounting And Finance
Bookkeeping Certification, NACPB
Certification - Accounting And Finance
Quickbooks Pro Certification, NACPB
Associates of Science: Legal Studies -
JCCC
High School Diploma -
Accelerated Schools of Overland Park
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