Shawna Cyganowski
Mundelein,IL
Summary
An energetic and highly motivated self starter who is easily adaptable to any situation given. Recognized consistently for the ability to perform as an independent thinker that can maintain a great balance of collaborating new ideas with team members.
Overview
13
13
years of professional experience
Work History
Transaction Coordinator
Hering Homes Team/Coldwell Banker Realty
Grayslake, IL
09.2022 - Current
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Prepared comprehensive due diligence reports for clients with accurate property data analysis to facilitate informed decision-making processes.
- Managed multiple transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.
- Supported successful closings by obtaining signatures from all parties involved in a timely manner while ensuring clear communication throughout the process.
- Contributed to a positive work environment by providing backup support for fellow team members during peak periods.
- Assisted with the creation of marketing materials, including flyers and brochures, to effectively showcase properties for sale.
- Boosted agent productivity by taking on administrative tasks, allowing them to focus on sales and relationship-building activities.
- Enhanced client satisfaction by providing timely updates and addressing concerns throughout the transaction process.
- Facilitated smooth communication between buyers, sellers, and agents, reducing average time to close by fostering collaborative environment.
- Organized and maintained up-to-date calendar of important transaction milestones, keeping all parties informed.
- Established robust relationships with mortgage lenders, inspectors, and other professionals, facilitating smoother transaction processes.
- Reduced errors in contract documentation, meticulously reviewing and amending documents before finalization.
- Streamlined closing process, preparing all necessary documents and coordinating final reviews for seamless experience.
- Reviewed and executed confidential documents, contracts and disclosures.
- Prepared listing agreements and contracts for signatures.
Listing and Transaction Coordinator
RE/MAX Suburban
Libertyville, IL
11.2018 - Current
- Worked with supervisor to assess needs and determine best courses of action
- Maintained master schedule and set up appointments
- Managed filing systems for electronic and hard copy documents to keep organized records
- Maintained client database, listing and closing files in physical or digital form
- Drove workflow improvements by streamlining processes
- Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities
- Entered data, generated reports and produced tracking documents
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions
- Gathered and organized materials to support operations
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports
- Handled over 3 weekly home sales per week, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers
- Drafted contracts for purchases, sales and landlords for home repairs before move-ins and final steps
- Coordinated appointments to show tenants and buyers prospective homes
- Promoted properties to target audiences to enhance revenue generation.
Listing Manager
ReMax Top Performers "The Jane Lee Team
Lake Bluff, IL
09.2016 - 11.2018
- Responsible for compiling all information such as photos, measurements, home updates and demographics of the area
- Inputting all information and photos into the MLS to create active listing
- Strong communication with agent and seller to ensure smooth and efficient process of selling the home
- Point of contact for any contractors, home updates, upgrades, and professional stagers
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements
- Developed new business and managed new and existing clients
- Examined homes for client arrivals after planning open-house events and showings
- Scheduled outside contractors for major maintenance issues.
MotorClothes Manager
Lakeshore Harley Davidson
Libertyville, IL
06.2015 - 08.2016
- Increase of year-to-date store sales by 10 %
- Consistently met and exceeded monthly sales goals
- Running and managing margins daily, monthly, and quarterly
- Merchandising store on weekly basis
- Working weekly with Parts, Sales, and Service on ways to coordinate sales and promos
- Created and designed literature for specific product and department needs
- Managing inventory on a 30,60,90 days of supply criteria
- Responsible for hiring and management of retail employees, including scheduling, mentoring, and consistent training
- Creatively managed and initiated innovative rotation of inventory to promote sales on non-moving stock
- Established and updated work schedules to account for changing staff levels and expected workloads
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Recorded inventory sales into organization's weekly income report
- Conducted monthly inventories of raw materials and components on work floor
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Motorclothes Manager
City Limits Harley Davidson
Palatine, IL
06.2011 - 05.2014
- Maximized performance by monitoring daily activities and mentoring team members
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Education
Aesthetics -
Pivot Point International Academy
Evanston, ILAntioch Community High School
Antioch, ILSkills
- Deadline Management
- Proactive and Focused
- Staff Management
- Sales professional
- Computer proficiency
- Leadership
- Willing to Learn
- Data Analysis
- Task Prioritization
- Problem-Solving
- CRM Tracking
- Problem-solving aptitude
Timeline
Transaction Coordinator
Hering Homes Team/Coldwell Banker Realty
09.2022 - Current
Listing and Transaction Coordinator
RE/MAX Suburban
11.2018 - Current
Listing Manager
ReMax Top Performers "The Jane Lee Team
09.2016 - 11.2018
MotorClothes Manager
Lakeshore Harley Davidson
06.2015 - 08.2016
Motorclothes Manager
City Limits Harley Davidson
06.2011 - 05.2014
Aesthetics -
Pivot Point International Academy
Antioch Community High School
Similar Profiles
Scott ThompsonScott Thompson
Founder/Owner at StoryBuilt Homes LLC and Coldwell Banker RealtyFounder/Owner at StoryBuilt Homes LLC and Coldwell Banker Realty
JAYE BARNESJAYE BARNES
REALTOR at Homes By Pink Patio | Coldwell Banker RealtyREALTOR at Homes By Pink Patio | Coldwell Banker Realty
Christopher ArteagaChristopher Arteaga
Real Estate Agent at Coldwell Banker Realty/Realty Of ChicagoReal Estate Agent at Coldwell Banker Realty/Realty Of Chicago