Shawna Dunlap
Crestview,FL
Summary
Versatile professional with extensive experience as a Substitute Teacher and Hair Stylist, known for building strong rapport with students and clients. Skilled in classroom management, educational continuity, personalized styling, and client retention. Bringing adaptability, advanced communication skills, and a commitment to fostering positive environments.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Okaloosa County Schools
07.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Hair Stylist
Supercuts
06.2016 - 09.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
Licencing Certificate - Cosmetology
Okaloosa Technical College
Fort Walton Beach, FL05.2016
High School Diploma -
Crestview High School
Crestview, FL05.2007
Skills
- Adaptable
- Relationship building and management
- Organizational abilities
- Complex Problem-Solving
- Quick Learner
- Appointment Scheduling
- Detail-orientated
- Schedule Management
- Advanced communication skills
- Appointment Coordination
- Outstanding client retention
- Continuing education
Timeline
Substitute Teacher
Okaloosa County Schools
07.2024 - Current
Hair Stylist
Supercuts
06.2016 - 09.2019
Licencing Certificate - Cosmetology
Okaloosa Technical College
High School Diploma -
Crestview High School
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