Shawna F
Santa Cruz,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team . Always maintaining a empathatic and compassionate approach.
Overview
16
16
years of professional experience
Work History
House Cleaner
Endacott
Santa Cruz Ca
12.2022 - Current
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
Dental Assistant
Dr.Rick Smith
Santa Cruz, CA
02.2022 - 03.2024
- Assisted in patient examinations and procedures, ensuring comfort and safety.
- Managed dental records and maintained accurate documentation for patient histories.
- Prepared treatment rooms with necessary instruments and materials for efficient workflows.
- Educated patients on oral hygiene practices and post-procedure care instructions.
Sales Associate
Statewide Self Storage
Santa Cruz, CA
03.2021 - 10.2023
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Managed inventory levels, ensuring accurate stock availability and organization.
- Conducted sales transactions using point-of-sale systems with precision and efficiency.
- Assisted in marketing efforts to promote storage solutions and increase customer engagement.
Federal Work Aid Study Student
Unitek College San Jose
San Jose CA.
03.2017 - 02.2020
- Generated reports detailing findings and recommendations.
- Collaborated with student organizations to host inclusive social events, fostering sense of community.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Waitress
Cadillac Cafe
Watsonville, CA
02.2011 - 01.2016
- Delivered exceptional customer service, ensuring a positive dining experience for patrons.
- Managed multiple tables simultaneously, demonstrating effective time management and organizational skills.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Trained new waitstaff on menu items, service protocols, and point-of-sale systems.
Caregiver
Betty Lou's Inc.
Santa Cruz Ca
10.2009 - 07.2016
- Maintained accurate documentation of client progress and care provided.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Education
D.A. - Dental Assistant
Unitek College, San Jose Ca
San Jose CA06-2020
Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Stocking and receiving
- Inventory control
- Point of sale operation
- Friendly and outgoing
- Positive and professional
- Excellent communication skills
Timeline
House Cleaner
Endacott
12.2022 - Current
Dental Assistant
Dr.Rick Smith
02.2022 - 03.2024
Sales Associate
Statewide Self Storage
03.2021 - 10.2023
Federal Work Aid Study Student
Unitek College San Jose
03.2017 - 02.2020
Waitress
Cadillac Cafe
02.2011 - 01.2016
Caregiver
Betty Lou's Inc.
10.2009 - 07.2016
D.A. - Dental Assistant
Unitek College, San Jose Ca