Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna-Gayle Mclean

South Elgin,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pre-nursing student position.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Walgreens
11.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Managed medication inventory, ensuring availability of all necessary drugs.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Counted, measured and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.

Sorter

United Parcel Service (UPS)
08.2019 - 12.2023
  • Cleaned and organized warehouse to facilitate safety and ease in locating products and monitored operating condition of warehouse equipment
  • Sorted incoming shipments and separated packages by size, type and destination within warehouse
  • Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed
  • Contributed to operational efficiency by maintaining cleanliness of conveyor and areas surrounding sorting line.

Produce/Cashier

Whole Food Market
06.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Performs opening, mid, and closing duties as assigned.
  • Follows department procedures for preparing, storing, rotating, and stocking of product.
  • Prepares, packages, weighs, and prices products for sale.
  • Monitors product quality and freshness and ensures proper product rotation.
  • Ensures cases and shelves are clean and well-stocked.
  • Completes spoilage, sampling, temperature, and sweep logs as required.
  • Assists with periodic inventory checks.
  • Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Performs other duties as assigned by store, regional, or national leadership.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market cleanliness and safety standards.
  • Ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.

Fruitful Yield

Store Assiocate
05.2021 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Quickly became knowledgeable of the store and its procedure and utilized skills to improve customer experience by continuous training on Vitamin /Herbal Supplements with other daily basic products to provide information to the customers.

Lab Assistant (Temporary)

Idexx
07.2020 - 08.2020
  • Cleaned all lab equipment
  • Process specimen and bring to the different department
  • Training on computer to input information.
  • Logged samples correctly into computerized tracking system.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Demonstrated competence in collecting lab samples for testing.

Cashier

Home Depot
09.2017 - 07.2019
  • Provided assistance with purchases, locating items and signing up for rewards programs
  • Read weekly sales inserts and monitored price changes
  • Helped customers find specific products, answering questions and offering advice
  • Processed returned items in accordance with store policy
  • Worked closely with front-end staff to assist customers
  • Welcomed customers, offering assistance to help find necessary store items
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Received payments for products and issued receipts reflecting zero balances or additional payments required to bring accounts current
  • Troubleshot and resolved issues with cash registers, card scanners and printers
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
  • Wrapped items and bagged purchases properly to prevent merchandise breakage
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Education

Associates in Science -

William Rainey Harper College
Palatine, IL

High School Diploma -

South Elgin High School
South Elgin, IL

Associate of Science - Nursing

Elgin Community College
Elgin, IL
08.2024

Skills

  • Materials handling and transport
  • Package loading
  • Stock allocation
  • Production deadline management

Timeline

Pharmacy Technician

Walgreens
11.2023 - Current

Produce/Cashier

Whole Food Market
06.2023 - 11.2023

Fruitful Yield

Store Assiocate
05.2021 - 08.2021

Lab Assistant (Temporary)

Idexx
07.2020 - 08.2020

Sorter

United Parcel Service (UPS)
08.2019 - 12.2023

Cashier

Home Depot
09.2017 - 07.2019

Associates in Science -

William Rainey Harper College

High School Diploma -

South Elgin High School

Associate of Science - Nursing

Elgin Community College

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Shawna-Gayle Mclean