Summary
Overview
Work History
Education
Skills
Timeline
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Shawna Grieve

Spring,TX

Summary

Dynamic Administrative Assistant with over 10 years of experience providing comprehensive office support in the automation industry. Known for a strong work ethic and professional demeanor, consistently delivering exceptional customer service while fostering positive relationships. Proven ability to efficiently manage multiple tasks in fast-paced environments, contributing to team success and operational excellence. Committed to enhancing organizational effectiveness through proactive problem-solving and attention to detail.

Overview

20
20
years of professional experience

Work History

Project Coordinator

IOM Components
04.2022 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Created job files for each project and maintained current data in each file.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Administrator Assistant II

Champion Technology Services
01.2011 - 10.2021
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Processed financial documents, contracts, expense reports and invoices.
  • Recorded meeting minutes for documentation purposes and disseminated to personnel.
  • Monitored and tracked project performance data, generated reports and kept management informed of important trends.
  • Provided employee onboarding services and supported department members. Employee training and development.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Meeting scheduling. Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.

Server/Bartender

BJ's Restaurant & Brewhouse
11.2005 - 06.2010
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills, calculate totals, process payments and provide receipts.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Some College - Business Major

LoneStar, University Park
Houston, TX

Skills

  • Microsoft Office
  • Deltek Vision System
  • Accounts Receivables
  • Organization and efficiency
  • Client/Vendor Relations
  • SAP Web Portals
  • Project coordination
  • Time management
  • Detail-oriented
  • Smartsheets

Timeline

Project Coordinator

IOM Components
04.2022 - Current

Administrator Assistant II

Champion Technology Services
01.2011 - 10.2021

Server/Bartender

BJ's Restaurant & Brewhouse
11.2005 - 06.2010

Some College - Business Major

LoneStar, University Park

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Shawna Grieve