Shawna Hardison
Mountain View,OK
Overview
11
11
years of professional experience
Work History
Detention Officer
Kiowa County Sheriff's Office
06.2024 - 09.2024
- Supported mental health initiatives, coordinating with healthcare professionals to provide necessary care.
- Promoted culture of respect and dignity, enforcing anti-discrimination policies among inmates and staff.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
- Responded promptly to emergency situations and provided medical aid.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Enhanced communication with law enforcement agencies for smoother transfer and release processes.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Enhanced security measures by conducting thorough searches and inspections.
- Improved team coordination by leading training sessions on crisis management techniques.
- Processed inmates by taking photographs and fingerprints.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Regularly conducted security and sanitation checks.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Supervised and controlled behavior of [Number] inmates.
- Enforced rules and regulations to maintain order among inmates.
Teacher's Assistant
Mountain View and Gotebo
04.2023 - 05.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Reviewed lesson material with students individually or in small groups.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Documented student progress and communicated with parents to keep informed.
- Maintained safe and organized classroom environment, enabling efficient learning.
Teacher's Assistant
Jay Public Schools
01.2023 - 03.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
Security Officer
Allied Universal Security Services
03.2022 - 10.2022
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Checked and verified photo identification prior to granting facility access.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Officer
Allied Universal Security Services
03.2022 - 10.2022
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Cashier
Asbury Quik Stop
08.2019 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Dodge
04.2019 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
Tax Preparer
H&r Block
01.2018 - 02.2018
- Offered clients recommendations to reduce tax liabilities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Educated clients on tax planning strategies, helping them save money in future years.
- Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
Tax Preparer
Liberty Tax Service
01.2015 - 04.2015
- Offered clients recommendations to reduce tax liabilities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Educated clients on tax planning strategies, helping them save money in future years.
- Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
Detention Officer
Delaware County Sheriff's Office
03.2014 - 10.2014
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
- Responded promptly to emergency situations and provided medical aid.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Enhanced communication with law enforcement agencies for smoother transfer and release processes.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Enhanced security measures by conducting thorough searches and inspections.
- Improved team coordination by leading training sessions on crisis management techniques.
- Processed inmates by taking photographs and fingerprints.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Regularly conducted security and sanitation checks.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
- Verified identification using specialized databases and methods such as fingerprinting.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Reduced response times to incidents, establishing clear protocols and regular drills.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Processed visitors and attorneys arriving to see prisoners.
- Reduced contraband incidents with meticulous cell inspections.
- Assisted in development of operational policies to enhance facility security and efficiency.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Strengthened community relations by participating in outreach programs.
- Attended to feeding, housing, and physical well-being of inmates.
- Supported internal investigations into potential policy violations or criminal activity within the detention center environment.
- Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
- Increased staff morale and cohesion by organizing team-building activities.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Supervised and controlled behavior of [Number] inmates.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- Assisted in the preparation and execution of transport assignments, ensuring both detainee and officer safety during transfers to other facilities or court appearances.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Made rounds at specified intervals and conducted head counts and roll calls.
Education
Associate of Science -
WTI
Joplin, United States03.2010
High School Diploma -
Riverton High School
Riverton, KS05.1993
Timeline
Detention Officer
Kiowa County Sheriff's Office
06.2024 - 09.2024
Teacher's Assistant
Mountain View and Gotebo
04.2023 - 05.2023
Teacher's Assistant
Jay Public Schools
01.2023 - 03.2023
Security Officer
Allied Universal Security Services
03.2022 - 10.2022
Security Officer
Allied Universal Security Services
03.2022 - 10.2022
Cashier
Asbury Quik Stop
08.2019 - 09.2021
Cashier
Dodge
04.2019 - 06.2019
Tax Preparer
H&r Block
01.2018 - 02.2018
Tax Preparer
Liberty Tax Service
01.2015 - 04.2015
Detention Officer
Delaware County Sheriff's Office
03.2014 - 10.2014
Associate of Science -
WTI
High School Diploma -
Riverton High School
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