Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Hardy

Sharon Hill,PA

Summary


Knowledgeable Human Resources Director with strong background in human resources leadership and strategy implementation. Delivered impactful initiatives that enhanced employee engagement and optimized organizational efficiency. Demonstrated proficiency in talent management and conflict resolution.

Overview

19
19
years of professional experience

Work History

Human Resources Director

SAGELIFE
09.2023 - Current
  • Transitioned company to electronic performance review process
  • Recommend & implemented recruiting strategies
  • Facilitated employee engagement survey program to identify and address areas of improvement.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Human Resources Generalist/Manager

SAGELIFE
07.2019 - 09.2023
  • Responsible for smooth and efficient operation of HR functionality across Sage Portfolio
  • Supervise and provide consultation to management of strategic staffing plans, compensation, benefits, training and development, employee relations and organization development
  • Provided HR guidance to translate business strategies into aligned human capital solutions that increase organizational efficiency, effectiveness, performance, and profitability
  • Fostered relationship with outside organizations to meet staffing needs across company portfolio
  • Facilitate and monitor employee relations investigation, assuring consistency, regulatory, ethical and legal compliance

Human Resource Manager

BUSINESS INTERFACE LLC
07.2018 - 06.2019
  • Provide Human resource Management support for organization providing services to economically disadvantaged population
  • Directly supervised 3 corporate staff members: Accounting, Communications & IT
  • Monitored performance management process
  • Updated job descriptions to support accountability and align expectations
  • Full cycle recruiting
  • Partnered with managers to optimize talent and improve performance

Field Human Resources Generalist

HARBOR FREIGHT
05.2014 - 03.2018
  • Provided field HR partnership support for approximately 134 retail stores in the East Region
  • Maintained knowledge of the regional talent pool at the AM and SM level, identifying and understanding performance strengths and opportunities for promotional opportunities
  • Conducted employee relations investigations
  • Provided guidance regarding HR policy and administration, employee relations and performance management
  • Monitored and facilitated performance improvement plans at Assistant Manager Level and below
  • Exhibited knowledge and expertise of regional people metrics, engagement, productivity and employee relations
  • Approved termination request for all attendance and cash violations in accordance with the company policy

Human Resources Manager

RODGERS TRAVEL INC
12.2010 - 10.2013
  • Provided daily human resource and facility management for a government contracted travel agency with 30 employees and independent leisure travel agents
  • Oversaw call center for teleworkers and remote site agents
  • Decreased administrative and operational expenditures by restricting open access supply system, timely accounts payable and vendor evaluation
  • Serves as point of contact for call center technical and scheduling issues and time off request
  • Standardized payroll policies and procedures eliminating unauthorized overtime
  • Implemented policies and procedures decreasing call-outs and lateness

Human Resource Manager

IMPACT SERVICES CORPORATION
12.2005 - 01.2010
  • Provided human resource functions for a social service company with 120 employees in 6 sites
  • Assured all personnel policies and practices are compliant with all relevant labor laws, while providing guidance to supervisors for personnel related matters
  • Partnered with senior management to create an annual HR plan and align HR with the agency strategic goals
  • Transformed the hiring procedure and on boarding program
  • Created and updated job descriptions
  • Administered company benefits program
  • Represented the organization at personnel-related hearings and investigations
  • Monitored the timekeeping procedure and analyzed work hours for payroll administration
  • Prepared and established monthly HR reports
  • Facilitated and initiated annual performance evaluation process
  • Recruited for Case Workers, Supervisor and Director level staff

Education

Human Resources Management Certificate

VILLANOVA UNIVERSITY
Villanova, PA

Bachelor of Science - Psychology

LINCOLN UNIVERSITY
Lincoln University, PA

Skills

  • Performance Management
  • Employee Relations
  • Project management
  • Compliance
  • HRIS Management
  • Orientation & On-Boarding
  • Training & Development
  • Compensation and benefits
  • Leadership Development
  • HR analytics

Timeline

Human Resources Director

SAGELIFE
09.2023 - Current

Human Resources Generalist/Manager

SAGELIFE
07.2019 - 09.2023

Human Resource Manager

BUSINESS INTERFACE LLC
07.2018 - 06.2019

Field Human Resources Generalist

HARBOR FREIGHT
05.2014 - 03.2018

Human Resources Manager

RODGERS TRAVEL INC
12.2010 - 10.2013

Human Resource Manager

IMPACT SERVICES CORPORATION
12.2005 - 01.2010

Human Resources Management Certificate

VILLANOVA UNIVERSITY

Bachelor of Science - Psychology

LINCOLN UNIVERSITY

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Shawna Hardy