Shawna Howard
Bedford,OH
Summary
Detailed Day Porter with10+ years of experience cleaning and maintaining facilities up to 35,000 square feet. Committed to carefully handling cleaning materials to ensure safety staff and guests. Offering a reputation for self suffcient and dependability.
Overview
26
26
years of professional experience
Work History
Dayporter
Arhaus Furniture
Boston Hts , Ohio
04.2020 - 07.2023
- Maintained inventory of necessary supplies.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
Dayporter
jsi/arhaus
Boston Hts, 0hio
07.2016 - 04.2020
- Maintained inventory of necessary supplies.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Informed supervisor when supplies were low.
- Assisted other team members attendants with cleaning and cubicles/offices .
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Organized supplies for use based on expected customer needs.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Motel Night Manager
niel patal
Solon, OH
05.2010 - 06.2016
- Responded to customer questions regarding products, prices and availability.
- Complied with company policies, objectives and communication goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Office Cleaner
All Ohio Threaded Rod
Cleveland, OH
01.2009 - 12.2009
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Inspected lifts before use to prevent damage to goods.
- Transported material to correct locations and documented inventory changes.
- Packaged, labeled and tagged goods before transfer.
- Checked shipments for damaged or incorrect items.
- Reported safety and quality issues to management.
- Tied and secured loads to prevent shifting or damage to items.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
- Gathered and removed trash, placing in appropriate disposal area.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Maintained and sanitized break room and kitchen appliances.
- Dusted ledges, countertops, files, office equipment, desks and walls.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Replenished restroom supplies to maintain soap, paper towels and other product levels.
- Reduced cleaning time significantly while maintaining company quality standards.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
- Dusted furniture, machines or equipment.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Kept business entrances clean, tidy and professional in appearance.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Followed company uniform, performance and security policies with every job.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Housekeeping Attendant
hotts llc
Cleveland, OH
01.2006 - 11.2009
- Removed trash from rooms and replaced liners to wastebaskets.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Replenished guest supplies and amenities.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Interacted pleasantly with clients and guests when performing daily duties.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Informed supervisor when supplies were low.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Forklift Operator
Mazel
Solon, OH
01.1998 - 10.2000
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Inspected lifts before use to prevent damage to goods.
- Transported material to correct locations and documented inventory changes.
- Packaged, labeled and tagged goods before transfer.
- Checked shipments for damaged or incorrect items.
- Reported safety and quality issues to management.
- Tied and secured loads to prevent shifting or damage to items.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Weighed materials or products to record data on tags or labels.
Education
06.1990
Skills
- Running Errands
- Building Maintenance
- Facility Cleaning
- Supply Management
- Ensuring Customer Satisfaction
- Customer Service
- Clean Driving Record
- Strong Work Ethic
- Supply Stocking and Organization
Timeline
Dayporter - Arhaus Furniture
04.2020 - 07.2023
Dayporter - jsi/arhaus
07.2016 - 04.2020
Motel Night Manager - niel patal
05.2010 - 06.2016
Office Cleaner - All Ohio Threaded Rod
01.2009 - 12.2009
Housekeeping Attendant - hotts llc
01.2006 - 11.2009
Forklift Operator - Mazel
01.1998 - 10.2000
Kelly High - ,