Shawna Howard

Work History

Dayporter

Arhaus Furniture

Boston Hts , Ohio

04.2020 - 07.2023

Maintained inventory of necessary supplies.
Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
Cleaned various work areas by mopping, vacuuming and polishing mirrors.
Walked property and grounds, picking up trash and debris to maintain curb appeal.

Dayporter

jsi/arhaus

Boston Hts, 0hio

07.2016 - 04.2020

Maintained inventory of necessary supplies.
Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
Walked property and grounds, picking up trash and debris to maintain curb appeal.
Cleaned various work areas by mopping, vacuuming and polishing mirrors.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Washed and polished glass windows and doors to keep entryways clear and professional.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Mapped out daily cleaning work assignments by assessing vacant room roster.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Informed supervisor when supplies were low.
Assisted other team members attendants with cleaning and cubicles/offices .
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Organized supplies for use based on expected customer needs.
Coached new housekeeping personnel by demonstrating approved cleaning procedures.

Motel Night Manager

niel patal

Solon, OH

05.2010 - 06.2016

Responded to customer questions regarding products, prices and availability.
Complied with company policies, objectives and communication goals.
Resolved customer complaints and adjusted policies to meet changing needs.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries and complaints requiring management-level escalation.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Office Cleaner

All Ohio Threaded Rod

Cleveland, OH

01.2009 - 12.2009

Maneuvered forklift over and around loaded pallets, boxes and other materials.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Maintained current forklift training and certification as required by company policies.
Communicated with supervisor and other warehouse staff to coordinate work.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Inspected lifts before use to prevent damage to goods.
Transported material to correct locations and documented inventory changes.
Packaged, labeled and tagged goods before transfer.
Checked shipments for damaged or incorrect items.
Reported safety and quality issues to management.
Tied and secured loads to prevent shifting or damage to items.
Prepared finished stock for shipment by identifying, pulling and packing product.
Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
Gathered and removed trash, placing in appropriate disposal area.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Maintained and sanitized break room and kitchen appliances.
Dusted ledges, countertops, files, office equipment, desks and walls.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Replenished restroom supplies to maintain soap, paper towels and other product levels.
Reduced cleaning time significantly while maintaining company quality standards.
Cleaned building floors by sweeping, mopping or vacuuming.
Serviced, cleaned and restocked restrooms.
Dusted furniture, machines or equipment.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Kept business entrances clean, tidy and professional in appearance.
Checked inventory for required supplies and made lists for needed cleaning products.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Followed company uniform, performance and security policies with every job.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Mixed water and detergents or acids to prepare cleaning solutions.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.

Housekeeping Attendant

hotts llc

Cleveland, OH

01.2006 - 11.2009

Removed trash from rooms and replaced liners to wastebaskets.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Polished and sanitized floors, counters, bathtubs and window sills.
Replenished guest supplies and amenities.
Reported guest issues, safety and maintenance concerns immediately to supervisor.
Interacted pleasantly with clients and guests when performing daily duties.
Furnished guests with clean linens and supplied rooms with toiletries.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Washed and polished glass windows and doors to keep entryways clear and professional.
Removed soiled linens and articles from rooms and delivered to laundry area.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Mapped out daily cleaning work assignments by assessing vacant room roster.
Informed supervisor when supplies were low.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.

Forklift Operator

Mazel

Solon, OH

01.1998 - 10.2000

Maneuvered forklift over and around loaded pallets, boxes and other materials.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Maintained current forklift training and certification as required by company policies.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Inspected lifts before use to prevent damage to goods.
Transported material to correct locations and documented inventory changes.
Packaged, labeled and tagged goods before transfer.
Checked shipments for damaged or incorrect items.
Reported safety and quality issues to management.
Tied and secured loads to prevent shifting or damage to items.
Prepared finished stock for shipment by identifying, pulling and packing product.
Tracked materials moved for stocking purposes and to complete logs for management.
Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Weighed materials or products to record data on tags or labels.

Summary

Overview

Work History

Dayporter

Dayporter

Motel Night Manager

Office Cleaner

Housekeeping Attendant

Forklift Operator

Education

Skills

Timeline

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