Shawna Allen
Carlisle,OH
Summary
Proficient Shipping Coordinator adept at keeping teams moving quickly and accurately to achieve shipping goals. Organized and detail-oriented with strong management of resources and deadlines. Bringing 5 years of expertise in related roles.
Overview
16
16
years of professional experience
8
8
Certifications
Work History
Shipping and Receiving Supervisor
SAF Holland USA
06.2018 - Current
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Reviewed paperwork to determine priorities and set schedules.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Certified Train the Trainer forklifts.
- First responder certified.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Enforced team adherence to safety regulations and protocols.
- Resolved conflicts between team members and addressed complaints or grievances.
- Met or exceeded production goals and objectives by following strict procedures.
- Assigned tasks to team members to complete within designated time frames.
Homemaker
Self
02.2013 - 06.2018
Chef Assistant
Heatherwood Golf Club
03.2008 - 12.2012
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Supported senior chefs with creative meal planning and recipe development.
Kitchen Manager
Center Street Cafe
02.2009 - 06.2012
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Certified Tanning Consultant
L.a. Tan
01.2008 - 05.2012
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Educated clients on health and safety of tanning facilities and procedures.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
Education
GED -
Carlisle Schools Ohio
Carlisle OhioSkills
- Shipping and Receiving
- Order Packing and Shipping
- Equipment Operation
- Materials Movement
- Plan and Schedule Shipments
- Product Availability
- Inventory Control
Certification
Forklift Train the Trainer.
Unconscious bias.
Having difficult conversations.
Anti-Discrimination and diversity.
Managing employee performance problems.
Change management foundations.
Building accountability into your culture.
Setting team and employee goals using SMART methodology.
Compliance.
Timeline
Shipping and Receiving Supervisor
SAF Holland USA
06.2018 - Current
Homemaker
Self
02.2013 - 06.2018
Kitchen Manager
Center Street Cafe
02.2009 - 06.2012
Chef Assistant
Heatherwood Golf Club
03.2008 - 12.2012
Certified Tanning Consultant
L.a. Tan
01.2008 - 05.2012
GED -
Carlisle Schools Ohio
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