Shawna Kendricks-Davis
Spotsylvania,Virginia
Summary
Experienced educator transitioning to administrative support roles, offering exceptional organizational and communication skills honed in fast-paced educational settings. Adept at managing diverse tasks, fostering positive relationships, and maintaining detailed records. Eager to apply a strong background in coordination and support to contribute effectively to administrative teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Secondary Education Teacher
Spotsylvania County Public Schools
Spotsylvania, VA
08.2018 - Current
- Designed and implemented structured lesson plans, improving student engagement and learning outcomes.
- Managed classroom environments, fostering safety and positive interactions among diverse student populations.
- Collaborated with colleagues and parents to support student success, demonstrating strong teamwork and communication skills.
- Utilized technology to enhance teaching and administrative tasks, increasing efficiency and student interest.
- Mentored new teachers, providing guidance and support to improve instructional methods and classroom management.
- Performs related duties as assigned by the building administrator(s) in accordance with the school/division policies and practices.
Residential Counselor/ Day Support Counselor
P.E.O.P.L.E LLC
Fredericksburg, VA
11.2015 - 07.2018
- Teach healthy living skills
- Ensure that activities and social programs are implemented to enhance skills acquisition
- Utilize therapeutic intervention techniques and model healthy interactions and respectful communications with residents
- Communicate behavior choices to residents by outlining positive and negative consequences of their choices
- Document daily shift activities as required by program policies and professional standards
- Supervise and monitor residents movement and rule compliance by maintaining auditory and visual line of sight
- Assess and respond appropriately to resident behavior, dispositions and attitudes and provide appropriate feedback
- Prepare daily case notes documenting the activities and behavior of the residents
- Provide care to clients as defined in their ISP (Individual Service Plan)
- Interact with consumers in a professional manner adhering to all human rights guidelines
- Transports consumers to all activities as specified by the supervisor.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Provided guidance and support to clients in need of assistance with daily living skills.
- Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Assisted with crisis intervention services when needed.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
- Implemented behavioral interventions designed to modify or reduce problematic behaviors.
- Educated family members about the importance of following through with treatment plans.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
- Responded promptly to any emergency situations that may arise within the residence.
- Supervised medication administration according to physician instructions.
- Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
- Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Prepared meals and assisted clients with laundry and household chores.
- Provided information on resident progress and development of case plans.
- Made regular rounds to keep residents and areas safe and secure.
- Provided emotional support and counseling services to individuals experiencing distress or difficulty coping.
- Maintained accurate records of client progress and interactions.
- Managed load of multiple cases on consistent basis.
Para Educator
Fredericksburg City Schools
Fredericksburg, VA
12.2006 - 11.2015
- To assist, support, and work closely with teachers, administrators, and other team members in providing educational benefit for students
- Works with individual students or small groups of students to reinforce learning of materials or skills initially introduced and outlined by certified staff
- Assists the certified staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual student’s needs, interests, and abilities
- Assisted teachers with regulating the behaviors of students and provided support to teachers who required assistance with children who displayed inappropriate or negative behaviors in the classroom.
Management Associate
Hertz Local Edition
Fredericksburg, VA
06.2004 - 07.2006
- Input daily deposits
- Generate daily financial reports for credit cards, money orders and direct bill accounts
- Responsible for daily research of Bank of America accounts to check for accuracy, submitting reports and spreadsheets to Hertz Corporate Office
- Review daily needs authorization reports for credit cards and obtaining additional authorization amounts on each contract
- Provide direct leadership for assigned accounts insuring that the highest level of customer service is being provided
- Prepare monthly revenue reports for assigned accounts
- Use customer service skills to generate repeat business as well as referrals
- Market to area body shops, insurance agents, and hotels that can benefit from our service.
Education
Bachelor of Science - Sports Marketing
Virginia State University
Petersburg, Virginia05.2004
Masters in Business Administration - Marketing
Strayer University
Fredericksburg, VirginiaSkills
- Customer Relations
- Customer Service
- Dedicated Team Player
- Proofreading
- Microsoft Office Suite,
- Time Management
- Interpersonal Communication
- Document Management
- Customer Service Excellence
- Travel Coordination
- Appointment Scheduling
- Calendar Management
- Clerical Support
- Scheduling
- Office Administration
- Data Entry
- Exceptional problem solver
- Serving Diverse Communities
- Filing
- Strong Problem Solver
- Documentation And Reporting
- Social Media Management/Knowledge
Certification
- VCU Person Centered Thinking
- Autism Spectrum Disorder for Paraprofessionals: Providing Effective Instruction and Supports
References
References available upon request.
Timeline
Secondary Education Teacher
Spotsylvania County Public Schools
08.2018 - Current
Residential Counselor/ Day Support Counselor
P.E.O.P.L.E LLC
11.2015 - 07.2018
Para Educator
Fredericksburg City Schools
12.2006 - 11.2015
Management Associate
Hertz Local Edition
06.2004 - 07.2006
Bachelor of Science - Sports Marketing
Virginia State University
Masters in Business Administration - Marketing
Strayer University