Shawna Lewis
Springfield
Summary
Detail-oriented and highly organized professional with extensive experience in managing data, maintaining accurate records, and ensuring compliance with confidentiality standards. Adept at utilizing various software tools and demonstrating strong problem-solving skills. I am eager to apply my organizational and analytical skills to a bookkeeping role to support financial accuracy and operational efficiency.
Overview
9
9
years of professional experience
Work History
Subrogation Analyst
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
04.2024 - Current
- Managed and maintained detailed records of claims, recoveries, and legal documentation, ensuring accuracy and completeness.
- Analyzed complex data sets to identify recoverable funds, demonstrating strong attention to detail.
- Negotiated with attorneys, third-party sources, and recovery entities to maximize recoupment efforts.
- Ensured all activities complied with HIPAA and confidentiality standards, safeguarding sensitive information.
- Maintained organized documentation and case updates within internal systems.
Appeals Specialist
03.2022 - 04.2024
- Processed and documented appeals, ensuring accurate and timely responses aligned with regulatory requirements.
- Managed and organized case files and correspondence, maintaining detailed records of case progress.
- Communicated professionally with members and providers while adhering to HIPAA confidentiality standards.
Health Advocate Concierge
08.2019 - 03.2022
- Managed member information and facilitated scheduling and resource access, maintaining precise records.
- Ensured data accuracy and confidentiality in all member communications, following privacy guidelines.
Medical Assistant
Central Counties Health Centers
10.2016 - 08.2019
- Verified and updated patient information, ensuring accuracy and confidentiality.
- Managed inventory and medication records, supporting efficient drug program operations.
- Collected and recorded financial and medical data with precision, complying with HIPAA and privacy standards.
Education
Associate of Applied Science -
Metro Business College
Jefferson City, MO10.2011
Skills
- Financial Data Management
- Attention to Detail & Accuracy
- Organization & Record Keeping
- Data Entry & Database Management
- Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, OneDrive)
- Confidentiality & Data Security (HIPAA compliance experience)
- Strong Communication & Interpersonal Skills
- Problem Solving & Critical Thinking
- Claims analysis
- Legal research
- Investigation techniques
- Policy interpretation
Timeline
Subrogation Analyst
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
04.2024 - Current
Appeals Specialist
03.2022 - 04.2024
Health Advocate Concierge
08.2019 - 03.2022
Medical Assistant
Central Counties Health Centers
10.2016 - 08.2019
Associate of Applied Science -
Metro Business College
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