Shawna Matson

Managed daily office operations, including administrative support to executive staff, preparing reports, presentations, and correspondence.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Scheduled office meetings and client appointments for staff teams.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Managed daily office operations, including administrative support to executive staff, preparing reports, presentations, and correspondence.

• Collaborated with marketing team to create promotional materials showcasing the venue''s capabilities for private events.
• Managed risk effectively throughout the planning process by anticipating potential issues and developing contingency plans accordingly.
• Oversaw contract negotiations with clients and vendors, protecting company interests while maintaining positive relationships.
• Increased event bookings by customizing private event packages to meet client needs.
• Trained and supervised support staff during events, fostering a collaborative environment focused on excellent service delivery.

Performed hemodialysis treatments on patients, following established protocols and ensuring their safety and comfort.

• Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.