Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Shawna Molliere

Clinton,USA

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Veterinary Technical Administrator

Audubon Veterinary Hospital
05.2025 - Current
  • Mentored employees and offered constructive feedback for performance improvement.
  • Trained staff members on software usage, troubleshooting techniques, and best practices for maintaining a secure computing environment.
  • Managed system configurations and updates to ensure optimal performance of veterinary software.
  • Supervised veterinary technicians, ensuring adherence to protocols and high standards of animal care.
  • Developed training programs for staff, enhancing operational efficiency and skill proficiency.
  • Implemented quality control measures to improve patient outcomes and reduce errors within clinical practices.
  • Enhanced client satisfaction by establishing strong relationships with pet owners, providing thorough education on preventive care and medical treatments.
  • Evaluated staff performance regularly, providing constructive feedback and recognition of achievements, fostering a culture of professional growth.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.

Veterinary Technician/Shift Lead

Banfield Pet Hospital
05.2024 - Current
  • Supervised veterinary technicians, ensuring compliance with protocols and quality care standards.
  • Trained and mentored junior staff on advanced veterinary procedures and best practices.
  • Trained new hires on clinic protocols, ensuring consistent quality of care across the veterinary team.
  • Fostered a positive work culture within the clinic by promoting open communication channels among staff members which resulted in increased job satisfaction.
  • Demonstrated strong leadership skills by overseeing daily clinic operations while delegating tasks appropriately to ensure smooth functioning of the practice.
  • Enhanced patient care by implementing efficient workflow processes and maintaining a clean, organized work environment.
  • Streamlined inventory management processes to maintain optimal levels of medical supplies and equipment for daily clinic operations.
  • Educated pet owners on preventative care measures such as vaccinations, dental care, nutrition management, parasite control strategies to improve pet health outcomes.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Coordinated patient treatment plans in collaboration with veterinarians to optimize animal health outcomes.
  • Maintained detailed medical records for each patient, resulting in accurate diagnoses and effective treatment plans.
  • Reduced patient stress by providing compassionate handling and creating a calm atmosphere during examinations and treatments.
  • Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
  • Conducted diagnostic testing including blood draws, urinalysis tests, radiographs for accurate diagnosing of various medical conditions in animals.
  • Administered medications to animals in treatment and documented changes in condition.
  • Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.


Equine Technician

BREC Farr Park Equestrian Center
07.2017 - 05.2024
  • Managed daily barn operations, ensuring efficient workflow, optimal use of resources and budget compliance. Ensuring proper care for all resident horses, while maintaining a healthy environment.
  • Led initiatives to enhance team communication, fostering a collaborative work environment among staff.
  • Trained and supervised ten barn workers in animal care procedures, maintenance duties and safety precautions.
  • Developed efficient stable management workflows for daily tasks, enhancing overall productivity within the team.
  • Implemented effective feeding programs tailored to "individual horses'' nutritional needs, resulting in improved performance and overall health.
  • Established inventory management system for feed and supplies, streamlining procurement processes.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Conducted comprehensive training for new staff, ensuring they were well-equipped to meet demands of their roles.
  • Maintained stable personnel records, schedules, and payroll preparations.
  • Responsible for credit card supply purchases and ensured proper documentation and tracking of all receipts.
  • Monitored overall health and well-being of approximately one hundred horses, paying attention to signs of concern.
  • Conducted thorough evaluations of horses' physical condition, identifying areas requiring attention or improvement.
  • Monitored animals for behavioral problems and signs of health issues.
  • Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
  • Maintained accurate detailed records of each horse's medical history, vaccinations, routine care schedules, and diagnostic treatment for easy reference when needed.
  • Optimized skills as a Registered Veterinary Technician to perform daily medical care and triage for horses including examination, wound care, medication administration, bandaging, emergency care while coordinating veterinarian care.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to staff during difficult times.
  • Educated boarders on preventative care and wellness routines. significantly reducing incidence of common diseases.
  • Established long-lasting relationships with boarder clients by consistently delivering exceptional care for their horses. Ensuring their needs and expectations were met or exceeded while maintaining open lines of communication.
  • Evaluated prospective boarding clients based on compatibility with existing clientele as well as available barn space capacity constraints.
  • Operated truck and gooseneck trailer, forklift and tractor farm machinery to perform manure disposal, hay and shaving distribution, arena ground maintenance and horse transport.
  • Conducted routine inspections of barns, pastures, arenas and facility grounds for areas of maintenance and improvement needs.
  • Assisted in repair of barn, pasture, arena and facility ground repairs.
  • Assisted in the selection and purchase of quality horses for BREC, based on their specific needs and preferences.
  • Developed tailored ground and under saddle training programs for individual horses, resulting in improved performance.
  • Oversaw the tailored training for all new and existing BREC horses.
  • Assisted in hosting equestrian events at the facility by coordinating logistics such as venue setup, participant registration, hospitality services delivery among others.

ICU Technician

LSU Large Animal Hospital
09.2019 - 05.2020


  • Supported veterinary students in the assessment, safe handling, and administration of treatments to equine patients.
  • Executed proper equine restraint methods to ensure safety during examinations and treatments.
  • Responded rapidly during emergency situations, effectively following established protocols in collaboration with the healthcare team.
  • Provided medical care to patients under isolation, ensuring strict compliance with biosafety measures.
  • Provided hourly treatment and care for equine patients, ensuring timely medical intervention and monitoring
  • Oversaw comprehensive husbandry care for hospitalized patients, including feeding, hygiene, and environmental maintenance.
  • Actively participated in handoff reports between shifts to ensure continuity of care for each patient.
  • Collaborated with interdisciplinary healthcare team members, enhancing communication and coordination of patient care plans.
  • Implemented infection control measures, reducing risk and safeguarding patient health within facilities.
  • Maintained accurate patient records, documenting vital signs and care provided consistently.

Program Instructor/Administrative Assistant

Northshore Technical Community College
08.2015 - 07.2017
  • Maintained comprehensive student records and supported compliance efforts with national program accreditation.
  • Developed curriculum and syllabi for multiple courses within the veterinary technology program.
  • Acted as Clinical Coordinator, overseeing memorandums of understanding with partnering veterinary practices, monitoring student clinical experience hours, and coordinating the collection of student evaluations.
  • Instructed classes of up to 40 students, delivering both didactic lectures and hands-on training in veterinary medicine.
  • Assisted in preparation of reports and presentations, ensuring accuracy and timeliness.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital student information.

Lead Veterinary Technician-part time

Double Diamond Equine Veterinary Services
10.2014 - 02.2017


  • Responsible for the administration of medications and filling prescriptions.
  • Performed veterinary practice management duties, including appointment scheduling, client communication, inventory control, and accounts receivable management.
  • Ensured timely and precise documentation of patient medical records through specialized practice software.
  • Utilized specialized skills in handling and restraining large animals during clinical procedures.
  • Conducted preliminary evaluations for all patients to assess initial health status.
  • Conducted diagnostic and clinical skills such as imaging, venipuncture, catheter placement, blood collection, and wound treatment.
  • Managed medication administration and prescription fulfillment to ensure patient safety and compliance.

Ophthalmology Head Tech and Surgery Tech

Baton Rouge Veterinary Specialists
04.2015 - 01.2016
  • Utilized Cornerstone Software to manage appointment scheduling and ensure exceptional client service.
  • Perform initial assessments on all patients to support diagnostic and treatment planning.
  • Skilled in preoperative preparation, intubation procedures, and monitoring of patients under anesthesia.
  • Executed diagnostic procedures including radiographic imaging, venipuncture, intravenous catheter placement, blood collection, and operation of hematology and chemistry analyzers.
  • Responsible for medication administration, prescription fulfillment, and performing treatments on patients.
  • Proficient in determining accurate medication dosages and fluid therapy requirements, including precise calculations for constant rate infusions.
  • Responsible for monitoring and managing patient recovery, with attention to post-treatment or post-surgical protocols.

Emergency Technician

Medvet
08.2014 - 04.2015
  • Administered emergency medical care to patients in critical conditions.
  • Conducted thorough assessments of patient needs during emergency situations.
  • Performed life-saving interventions such as CPR and AED administration for cardiac arrest patients.
  • Skilled in performing radiographic imaging, venipuncture, intravenous catheterization, blood sample collection, and operation of hematology and chemistry analyzers.
  • Administered scheduled treatments and continuous care to hospitalized patients on an hourly basis.
  • Administered medications under the supervision of a physician, ensuring accurate dosage and timely delivery.

Production Manager

Fluker Farms
06.2008 - 09.2014
  • Proficient in insect husbandry and care techniques.
  • Supervised and coordinated a diverse staff exceeding 30 personnel.
  • Established and enforced standard operating procedures to streamline daily operations, and designed software systems to manage documentation of records.
  • Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
  • Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
  • Streamlined production processes to enhance operational efficiency and reduce downtime.
  • Led cross-functional teams to coordinate production schedules and optimize resource allocation.
  • Implemented quality control measures to ensure compliance with industry standards and improve product consistency.
  • Managed inventory systems to maintain optimal stock levels and minimize waste across production lines.
  • Fostered a culture of safety, resulting in improved workplace conditions and reduced incident reports.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Estimated labor requirements to support anticipated workload.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Fostered culture of continuous improvement, encouraging innovation and problem-solving among team members.
  • Consistently worked with production staff to identify weaknesses in production in order to increase efficiency and employee retention.
  • Responsible for the development and implementation of a company-wide policy pertaining to production environment.
  • Responsible for the televised representation of a national brand, as well as other public relations duties, not limited to local and regional educational involvement.
  • Managed a wide array of vendor accounts, including national brands such as Purina Foods, for a substantially large purchasing volume.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Maintained payroll information by calculating, collecting, and entering data.

Education

Associate Degree - Veterinary Technology

Northshore Technical Community College
Greensburg, LA
07.2016

High School - undefined

Walker High School
Walker, LA
01.1989

Skills

  • Team leadership
  • Workplace morale enhancement
  • Operational efficiency management
  • Effective problem resolution
  • Skilled in prioritizing tasks
  • Equine industry connections
  • Expertise in equine husbandry and herd management
  • Horseback riding expertise
  • Employee motivation

Affiliations

American Association of Equine Veterinary Technicians

Certification

  • Registered Veterinary Technician - licensed 2016 - current

Timeline

Veterinary Technical Administrator

Audubon Veterinary Hospital
05.2025 - Current

Veterinary Technician/Shift Lead

Banfield Pet Hospital
05.2024 - Current

ICU Technician

LSU Large Animal Hospital
09.2019 - 05.2020

Equine Technician

BREC Farr Park Equestrian Center
07.2017 - 05.2024

Program Instructor/Administrative Assistant

Northshore Technical Community College
08.2015 - 07.2017

Ophthalmology Head Tech and Surgery Tech

Baton Rouge Veterinary Specialists
04.2015 - 01.2016

Lead Veterinary Technician-part time

Double Diamond Equine Veterinary Services
10.2014 - 02.2017

Emergency Technician

Medvet
08.2014 - 04.2015

Production Manager

Fluker Farms
06.2008 - 09.2014

High School - undefined

Walker High School

Associate Degree - Veterinary Technology

Northshore Technical Community College

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